Vacatures
>
Amsterdam

    Junior Production Support Analyst - Amsterdam, Nederland - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Amsterdam, Nederland

    1 week geleden

    Default job background
    OTHER
    Beschrijving

    Junior Production Support Analyst

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

    At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Junior Production Support Analyst to join our Cognizant Digital Engineer team.

    About Cognizant Digital Business

    Cognizant's Enterprise Engineering (CDE) Practice is formed to support our clients Java based applications requirements. As we are strengthening our European operations, the Digital Practice wants to leverage our thought-leadership capabilities to drive clients to accelerate the pace of their inevitable towards java-based applications and their journey. Cognizant has implemented the strategic global relationships to support our aspirations going forward.

    More information? Please visit

    About role

    Nature of the work would be, to support the Product owners/Business Analysts to understand the tickets, and request from business user's requirements. Based on the available inputs from business users, perform the analysis for the tickets such as enhancements, request, or issues. Also, to discuss directly with the various business users or process owners and walkthrough the process and steps to perform the necessary operations.
    If any gaps in the systems, he or she needs to work with designated domain POs/chief PO and/or business analyst to provide the functional understanding/assessments/gaps to prioritize further for the engineering processes teams to do fix the issues or enhance the application.

    Responsibilities

    1. Monitoring batch jobs and daily checks
    2. Working on production incidents. Working on Oracle scripts to fix the issues.
    3. Providing access to new TTS users / Changing user access based on requests.
    4. Connecting with users (Chat, Voice, email) for incidents.
    5. Interacting with Domain Product Owners, Technical experts to review your scripts.

    Requirements


    • Strong PL/SQL programming and logical thinking.

    • Excellent understanding in debugging the Oracle objects (procedures, functions).

    • Debugging using the (Chrome – Inspect options / Dev tools) to understand the API errors.

    • Understanding batch jobs and monitoring as a part of regular morning checks.

    Nice to Have Skills


    • PowerBuilder knowledge (Learner/ ready to learn) as this is very limited in scope.

    • .NET knowledge to analyze the code just to understand the flow but not to fix anything.

    • Knowledge in ServiceNow (as we are using SNOW for incident / Service tickets management.

    • Good knowledge on L2 support activities and methodologies.

    • Good in communication (Speaking/Writing) - to connect with users on daily basis

    What you can expect

  • A competitive salary based on your experience
  • Access to Udemy and Cognizant Academy digital libraries for your continuous learning
  • NS business card to cover your commute expenses
  • 25 days of paid holiday per year
  • A laptop and a smartphone
  • A pension scheme
  • Organization driven by technology – we have a tremendous technology backbone
  • Open, 'can do' team spirit and environment that encourages making your ideas reality

    • Recruiter Contact Details:

    Please contact Richa Sharma (Recruiter Cognizant Consulting) for an elaborate explanation of the role.

    Diversity and Inclusion at Cognizant:

    Standardized description of D&I at Cognizant: At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as "Women Empowered", "Embrace LGBTQ+" and "Race Equality Network". For more information, see

    Description of the recruitment process:

    Step 1: Written application/CV will be reviewed by the recruitment team

    Step 2: Conversation with the recruiter

    Step 3: Technical Panel interview

    Step 4: Final interview with Business Unit representative

    Step 5: Offer

    If the process is flexible, please leave out this section.

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Amstelveen, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Amstelveen. · The Support Analyst will be responsible for providing technical support to our customers and internal teams. The successful candidate will have excellent problem-solving skills and be able to t ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Zaanstad, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Zaanstad. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing assistance with product installation a ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Purmerend, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Purmerend. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing assistance with product installation ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Haarlem, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Haarlem. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing assistance with product installation an ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Hilversum, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Hilversum. · The Support Analyst will be responsible for providing technical support to our customers. The successful candidate will be able to troubleshoot and resolve customer issues, provide technical adv ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Amersfoort, Nederland Vertegenwoordigers van de klantendienst Freelance

    We are looking for a Support Analyst to join our team at beBee Professionals in Amersfoort. · The Support Analyst will be responsible for providing technical support to our customers. The successful candidate will be able to troubleshoot and resolve customer issues, as well as pr ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Zoetermeer, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Zoetermeer. · The Support Analyst will be responsible for providing technical support to our customers. The successful candidate will be able to troubleshoot and resolve customer issues, provide technical ad ...

  • beBee Professionals

    Support Analyst

    5 dagen geleden

    beBee Professionals Leiden, Nederland Vertegenwoordigers van de klantendienst Freelance

    BeBee Professionals is looking for a Support Analyst to join our team in Leiden. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing assistance with product installation and ...

  • Menzies Aviation

    IT Support Analyst

    1 dag geleden

    Menzies Aviation Amsterdam, Nederland Voltijd

    Overview · People. Passion. Pride. This is what has driven our teams since 1833. · Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continen ...

  • LOGEX Group B.V.

    Customer Support Analyst

    2 dagen geleden

    LOGEX Group B.V. Amsterdam, Nederland Voltijd

    Our mission · We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient's and clinicians' experience. · Your impact and responsibilities · At Customer Support Operations, we ensure that users use our solutio ...

  • Cognizant

    Junior Production Support Analyst

    1 dag geleden

    Cognizant Amsterdam, Nederland

    Junior Production Support AnalystWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a dif ...

  • Cognizant

    Junior Production Support Analyst

    4 uur geleden

    Cognizant Amsterdam, Nederland

    Junior Production Support Analyst · What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a ...

  • ADM

    sap support ppds analyst

    4 uur geleden

    ADM Amsterdam, Nederland

    Summary: · The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability. As a member of the Service Delivery Organization, an SAP analyst will analyze the tickets raised by user(s) a ...

  • LOGEX Group B.V.

    Junior Customer Support Analyst

    2 dagen geleden

    LOGEX Group B.V. Amsterdam, Nederland Voltijd

    Our mission · We turn data into better healthcare. With our insights, we make healthcare more affordable, and better, and we improve the patient's and clinicians' experience. · Your impact and responsibilities · At Customer Support Operations, we ensure that users use our solutio ...

  • Pon

    Sales Support Analyst

    1 dag geleden

    Pon Leusden, Nederland

    Wat ga je doen · Beschik je over een analytische houding, werk je graag in een commerciële sales omgeving en vind je het geweldig om data samen te brengen in complexe analyses? Wil jij impact maken, streef je continu naar vernieuwing en optimalisatie? En wil jij jezelf ontwikkele ...

  • Uber

    Emea Compliance Analyst

    2 dagen geleden

    Uber Amsterdam, Nederland

    **About the Role** · We are seeking a highly motivated EMEA Compliance Analyst to join our Data Analytics team and take the lead in enhancing our Payment Compliance processes and adherence to other regulatory requirements. · **What You'll Do** · - Enhance Payment Compliance Analy ...

  • Mileway

    Fp&a Analyst Financial Planning and Analysis

    2 dagen geleden

    Mileway Amsterdam, Nederland

    We offer an opportunity you simply won't find anywhere else. In less than five years, Mileway has grown into Europe's leader in last mile logistics real estate, with a 450-plus team across more than twenty offices in ten countries._ · Mileway is the leading last mile logistics re ...

  • ABN AMRO

    Analyst I

    2 dagen geleden

    ABN AMRO Amsterdam, Nederland

    Analyst I (ALM/Treasury) · **At a glance**: · Would you like to make a fundamental contribution to how the Bank is steered? Would you like to steer the capital and liquidity position of the Bank? Are you keen on getting the right insights from our data sets and providing relevant ...

  • STX Group

    Technology Business Analyst

    1 dag geleden

    STX Group Amsterdam, Nederland

    Today, companies are constantly urged to drastically reduce their carbon footprint. By trading in a wide variety of sustainable energy products and certificates, STX enables businesses to achieve this goal. In doing so, we contribute to a more transparent environmental commoditie ...

  • Sancovia Corporate Finance

    Corporate Finance

    1 dag geleden

    Sancovia Corporate Finance Amsterdam, Nederland

    Sancovia Corporate Finance is an owner-managed, exclusive, independent and fast-growing dedicated European M&A boutique. Sancovia specialise in serving small and medium-sized enterprises (SMEs & Mid-Market). · Having successfully completed more than 170 M&A transactions in the pa ...