eCommerce Consumer Experience Manager - Utrecht, Nederland - JACOBS DOUWE EGBERTS

JACOBS DOUWE EGBERTS Utrecht, Nederland

2 weken geleden

Beschrijving

JDE Peet's is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L'OR, Peet's, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

What's it like to work at JDE Peet's?

We are people united by the power and possibility of tea and coffee. At JDE Peet's, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We've worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it's amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.

To start with, the position of eCommerce Consumer Experience Manager sits comfortably in the Finance & Data Analytics team. An incredibly diverse team that helps each other learn, grow and develop. Just how we like it As a eCommerce Consumer Experience Manager you will be asked to drive growth through defining and executing data-driven strategy for Consumer to increase consumer experience by combining the disciplines of User Research, UX/UI, experimentation, A/B testing, and personalization. and overall drive data driven mindset in the eCommerce organisation. For this, we don't just need you to be a knowledgeable professional but also strongly rely on your interpersonal skills as well as your drive for success. Know that you'll have a crucial role in creating and protecting the impact we look for in our value chain. With this said, we like you to take responsibility over the following tasks:

Be the voice of the consumer driving long term strategic decisions
Be the go to person when translating customer pain points and opportunities (needs/behaviors/preferences) into detailed product requirements thanks to quality research
Drive our experimentation cycle and outcome through A/B testing and more
Set high standards for UX/UI
Develop and further improve RFM model to guide the personalization framework and further engage our end consumers
Develop high performing teams and build the right talent pool and succession

Qualifications

We are looking for a user centric and problem-solving mindset person - you are the consumer advocate striving for the best experience - with a drive for excellence. Someone that holds themselves accountable and doesn't shy away from responsibility. Given the nature of the role we feel it's important for you to have a certain level of seniority in CRO or closely related fields as well as a solid understanding of your own added value. We thrive in diverse teams and look for people that appreciate that as much as we do. We can give you a list of "must haves," however that's not how we view your candidacy. We do, of course, take into consideration how much experience you have with managing backlog and development and working in an ever evolving tech stack environment but ultimately, we look at the bigger picture. But to give you a bit of guidance as to what we feel is needed in this role, we'll share our "nice to have" list with you:

Experience with end consumer experiments
Experience with personalization and segmentation;
Highly motivated and deeply curious about (guiding) consumer behavior through all channels;
Positive attitude and strong work ethic;
You are technical and analytical, but also creative;
You have excellent verbal and written communication skills in English;
Experience with training and coaching junior employees;
Experience with white label design systems is a plus;
Curious, investigative, challenging, motivating, analytical personality

Additional Information

Your application at JDE Peet's
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

The future of work is hybrid, with both office and home playing an important role. At JDE Peet's, we value meeting colleagues in the office to unleash the possibilities of coffee and tea together and we enjoy our focus time when working from home. Join us and you will experience both. Because it's amazing what happens over a cup of coffee.

Whether or not you are with us, two, four or thirty years, it doesn't matter. We help you build your skillsets and potential career. We offer a solid and competitive base salary and ad additional benefits to the mix. To name a few: Learning and development budget, career development, Insurances, pension plans and a minimum of ADV days of paid holidays (because we care and want to offer you a healthy work – life balance)

#unleashyourpossibility #acupofamazing #LI-Hybrid

#J-18808-Ljbffr

Experience Manager

6 dagen geleden

Expoints Nederland

Ter uitbreiding van ons team zijn wij op zoek nieuwe collega's. · Ben jij op zoek naar een baan waarin je een grote bijdrage kan leveren aan de klantbeleving van diverse aansprekende organisaties? Kom dan bij ons werken Om de groei van onze organisatie bij te kunnen benen, zijn ...
Floor Manager Heineken Experience

4 dagen geleden

Heineken Nederland Amsterdam, Nederland

The Floor Manager at the Heineken Experience in Amsterdam is a pivotal role, responsible for overseeing the day-to-day operations of the world-famous venue. Attracting over a million guests and Heineken fans each year. Serving as the ultimate brand ambassador, the Floor Manager e ...
eCommerce Consumer Experience Manager

1 week geleden

JACOBS DOUWE EGBERTS Utrecht, Nederland Voltijd

Company Description · Who we are? · JDE Peet's is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of o ...
eCommerce Consumer Experience Manager

1 week geleden

JACOBS DOUWE EGBERTS Utrecht, Nederland Voltijd

Job Description · To start with, the position of eCommerce Consumer Experience Manager sits comfortably in the Finance & Data Analytics team. An incredibly diverse team that helps each other learn, grow and develop. Just how we like it As a eCommerce Consumer Experience Manager y ...
Project Manager eXperience

3 dagen geleden

Eekels Zaandam, Nederland

Project Manager eXperience – uur – hbo · Eekels | TBI is voor de locatie Zaandam op zoek naar een Project Manager eXperience. Als Project Manager eXperience ben je verantwoordelijk voor 1 of meer projecten binnen eXperience en geef je leiding aan het betreffende projectteam. · ...
Customer Experience Manager

5 dagen geleden

MediaMarktSaturn Retail Group Amsterdam, Nederland

Wat ga je doen? · Je zet je elke dag in om de wens van de klant en de medewerker te overtreffen. · Je bent verantwoordelijk voor de NPS-score van de winkel; · Je analyseert de NPS-score en definieert actieplannen; · Leiden, motiveren en coachen van het team zodat zij de beste c ...
Customer Experience Manager

3 dagen geleden

MediaMarktSaturn Retail Group Zoeterwoude-Rijndijk, Nederland

Wat ga je doen? · Je zet je elke dag in om de wens van de klant en de medewerker te overtreffen. · Je bent verantwoordelijk voor de NPS-score van de winkel; · Je analyseert de NPS-score en definieert actieplannen; · Leiden, motiveren en coachen van het team zodat zij de beste c ...
Customer Experience Manager

1 week geleden

MediaMarktSaturn Retail Group Leidschendam, Nederland

Wat ga je doen? · Je zet je elke dag in om de wens van de klant en de medewerker te overtreffen. · Je bent verantwoordelijk voor de NPS-score van de winkel; · Je analyseert de NPS-score en definieert actieplannen; · Leiden, motiveren en coachen van het team zodat zij de beste c ...
Customer Experience Manager

1 week geleden

MediaMarktSaturn Retail Group Amsterdam, Nederland

Wat ga je doen? · Je zet je elke dag in om de wens van de klant en de medewerker te overtreffen. · Je bent verantwoordelijk voor de NPS-score van de winkel; · Je analyseert de NPS-score en definieert actieplannen; · Leiden, motiveren en coachen van het team zodat zij de beste c ...
Office Manager

4 dagen geleden

flowresulting Utrecht, Nederland

15/4/2024 · - Utrecht uur- Denk jij ook altijd een stap vooruit? Vind je het leuker om een oplossing te regisseren dan om een taak uit te voeren? · - _**Dan ben jij de nieuwe office manager van The House of Marketing** · Wij zoeken iemand die stevig in haar of zijn schoenen staat ...
Magazijn Medewerker

1 week geleden

WE Fashion Utrecht, Nederland

€4 - €14 · BIJBANEN · 0 - 12 UUR · Voornaam · Achternaam · E-mailadres · Telefoonnummer · Dagdeel beschikbaarheid · Ochtend · Middag · Avond · Ma · Di · Wo · Do · Vr · Za · Zo · Upload je CV of Linkedin profiel (optioneel) · Kies bestand · LinkedIn URL (optioneel) · Ik accepteer ...
Trainee Jurist Rijksoverheid Utrecht

1 week geleden

EIFFEL Utrecht, Nederland

Actief bijdragen aan de toekomst van ons land als jurist. En dan ook nog bij verschillende toonaangevende organisaties zoals ministeries, gemeenten, provincies, waterschappen en grote uitvoeringsinstanties. Dat is iets wat jij super gaaf vindt · **DAAROM WIL JIJ STARTEN ALS JUNIO ...
SAP Projectmanager

7 uur geleden

Amoria Bond Utrecht, Nederland

SAP Project Manager - SAP - 18+ months - Netherlands - fulltime - hybrid · SAP Project Manager - SAP - 18+ months - Netherlands - fulltime - hybrid · Amoria Bond is looking for a SAP Project Manager with responsible to work on multiple projects to join one of our end clients in t ...
Customer Success Manager

2 dagen geleden

KnowBe4 Utrecht, Nederland

**About KnowBe4** · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helpi ...
Manager, Ecommerce

7 uur geleden

Foot Locker Utrecht, Nederland

Overview: · At Foot Locker it is our vision and passion to "inspire and empower youth culture" and create exciting and authentic experiences for our customers that will allow us to thrive in an ever-evolving retail landscape. Reporting to the Senior Manager eCommerce, the eCommer ...
Head of Credit Risk Management Private Clients

1 week geleden

Rabobank Utrecht, Nederland

**You and your job** · As Head of Credit Risk Management (CRM) Private Clients Retail NL you will be tasked with shaping a solid Credit Risk Management department which safeguards a sound and consistent credit risk oversight function on the Retail NL Private Clients portfolio, fo ...
Operations Manager

4 dagen geleden

IDH Utrecht, Nederland

We are excited to be searching for a proactive and pragmatic Operations Manager with an interest in Value chain sustainability to join our team, and we hope it's you · **Your role.**: · You will lead the smooth implementation of IDH processes and procedures in the Agri-Commoditie ...
Tech Lead Data

4 dagen geleden

Rabobank Utrecht, Nederland

Will you support Identity & Access Management by setting up the Tech delivery for the new Area IAM Data & Insights and enable, monitor and provide oversight that Rabobank is in control on all security capabilities and compliance processes of IAM? · **You and your job** · Identity ...
Program Manager

4 dagen geleden

IDH Utrecht, Nederland

Are you passionate about sustainability and eager to make a positive impact on the environment and our communities? Do you have a deep understanding of the fruit and vegetable industry and a knack for strategic management? If so, we have an exciting opportunity for you We are cur ...
Management Assistant

3 dagen geleden

Access To Nutrition Initiative Utrecht, Nederland

**About the job** · Primary responsibilities · **Supporting the admin and HR function in a timely manner** · - Prepare HR contracts · - Report sicknesses in timely manner · - Assist the team with HR issues · - Coordinate 30% ruling/ visas (as needed) · - Coordinate onboarding and ...

eCommerce Consumer Experience Manager - Utrecht, Nederland - JACOBS DOUWE EGBERTS

Beschrijving

Qualifications

Additional Information

Experience Manager

Floor Manager Heineken Experience