- Demand management related to high priority processes for the correct and efficient response by supplier in order to secure business continuity (FRIC-high priority).
- Ensure availability and readiness of management on call service for high priority issues.
- In collaboration with business partner and F&M internal stakeholders, translate service demand into annual plans, including activities forecasts, kpi's, changes, improvements, etc. for PtW, (de)loto and (de)commissioning functions.
- In collaboration with business partner and F&M internal stakeholders, translate service demand into annual plans, including activities forecasts, kpi's, changes, improvements, etc. for Control Room functions and services.
- Implement and monitor the correct use of the standard processes for asset safety (like lototo, permit-to-work, etc.).
- Ensuring cross area (control room) collaboration when needed and alignment with security and safety teams.
- Securing strong, actual and complete information and communication for high priority issues.
- Contract & Supplier evaluation regarding control room service delivery.
- Coordinating escalation and de-escalation process.
- Completed bachelor or master degree in engineering, asset management or similar.
- At least 5 years of relevant experience in a similar complex (industrial) environment.
- Strong leadership skills.
- Solution-oriented & pragmatic.
- Trouble shooter, Stress-resistant.
- Excellent decision making skills in fast-changing and complex environments, and capable of dealing with uncertainties.
- Delegating and giving orders (towards suppliers).
- Strongly results-orientated with a corresponding sense of responsibility; directs work and ensures accountability.
- Social skills; emphatic, listening, enthusing & collaborating.
- Excellent communications skills, both written and verbal, dealing with medior management levels, peers, teams, service providers, contractors and consultants.
- High organizational sensitivity and situational awareness.
- Balancing stakeholders (conflicting) interests.
- Networking skills.
- Fluent in spoken and written English and Dutch.
- A job with a promising future in ASML Netherlands.
- Flexible structuring of daily work hours.
- We reward performance with attractive compensation.
- A varied and innovative work environment in a strong team.
- We offer you specific opportunities for advanced training and development so that we can realize your professional plans for the future together.
- Flat hierarchies and short decision-making processes that encourage independent work.
- We promote team spirit through regular company events.
- Extensive health and sports offers (e.g. subsidy for sports activities, health days, company doctor, free vaccinations, etc.).
- A variety of attractive discounts.
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Technical Services Manager – Control Room and related services - Veldhoven, Nederland - ASML
Beschrijving
Description
:Introduction to the job
ASML is a high-tech company and leading supplier to the semiconductor industry. We manufacture complex lithography machines used by chip manufacturers to produce integrated circuits or computer chips. What we do is at the heart of all electronic devices that inform, entertain and connect us. More than 20,000 employees develop and manufacture key components for ASML lithography systems at our facilities in the Netherlands.
It is essential that ASML's property, plants and equipment, buildings, real estate and services are maintained at a consistently high level to realize our growth targets. The Corporate Real Estate (CRE) organization is a centralized department that is responsible for CRE activities worldwide, serving > 40,000 employees.
Role and responsibilities
As the Technical Services Manager–CR (Control Room and related services) you are responsible for the appropriate response by the hard service suppliers to high priority failures and business demand. You ensure availability and readiness of the first line response organization as well as on call services. The collaboration between the multiple control rooms (manned by different hard service suppliers) and other emergency response teams (like security, safety/ERT, etc.) is crucial in securing business continuity and safety for all.
You are also responsible for LoToTo services, setting-to-work services and other 24/7 activities performed by the different hard service suppliers in order to facilitate the progress of our large portfolio of constructions projects .
The role of technical service manager-CR requires insight in (overall) asset system relations combined with contract awareness and customer/stakeholder focus. Solutioning creativity is a must as well as stress resilience. Strong communication skills and information availability are key success factors.
Peers in your team are the Technical Facility Managers, Coordinator Permit to Work, Operations Improvement Manager, Facility Shutdown Manager and Maintenance Project Portfolio Manager.
You will report to the Operations/Tactical Asset Management Manager.
Your tasks
Education and experience
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
We offer
We are looking for people who can shape the future with us and inspire themselves and others for innovative technologies, new challenges and future-oriented solutions. Does this appeal to you? Then apply using our online application form, stating your salary requirements and earliest possible joining date. We look forward to receiving your application.
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