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    Operational Technology - Rotterdam, Nederland - Trinamics Beheer B.V.

    Trinamics Beheer B.V.
    Trinamics Beheer B.V. Rotterdam, Nederland

    1 week geleden

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    Beschrijving
    Functieomschrijving

    In your role as an OT Services SupportAdministrator, you will be the primary interface for end users,ensuring the seamless functioning of IT support systems. Yourresponsibilities include collaborating with stakeholders, triagingand escalating tickets, monitoring system activities, and activelyparticipating in cybersecurity initiatives. You'll also play a keyrole in supporting hardware maintenance, systems configuration, andthe implementation of updates and policies. Your contribution isintegral to the success of our Geo-data acquisition and analysissolutions.

    Functie-eisen
    • Education and Experience: A minimum of aSecondary Vocational Education degree (Dutch MBO level 4) inInformation Technology or a related field. At least 3 years ofworking experience with a solid understanding of IT servicemanagement processes (ITIL) and ITSMtools.
    • Technical Proficiency: Broad technicalknowledge in desktop and server infrastructure, enterpriseapplications, and certifications such as Microsoft (WindowsSupport/Server, Office365, MS Exchange, Azure, MTP), ITIL4, CiscoCCST/CCNA are highly valued.
    • Problem-solvingSkills: Strong customer service skills, critical thinking ability,and proficiency in problem-solving are essential to address thedynamic challenges faced in therole.
    • Documentation and Detail Orientation:Ability to generate written instructions, support documentation,and meticulous attention to detail in all aspects of yourwork.
    • Communication Skills: Excellent Englishlanguage skills, both written and oral, to effectively communicatewith stakeholders and contribute to a collaborative workenvironment.
    Arbeidsvoorwaarden
    • Competitive Salary: We offer a competitivesalary to recognize and reward yourcontributions.
    • Holiday and Leave Benefits:Enjoy 29 holidays per year, with the option to purchase 12additional days.
    • Career Development: Accessextensive career and training opportunities nationally andinternationally.
    • Flexibility: Benefit fromflexible working hours and the possibility to work from home inaccordance with corporate policies.
    • EmployeeWell-being: Receive commuting allowance, modern pension schemes,collective health insurance, and the option to register with ourcorporate fitness plan.
    • Coaching and Support:Avail coaching options through our Employee Assistance Program(EAP).
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