Vacatures
>
Amsterdam

    Customer Development Representative Il - Amsterdam, Nederland - Infoblox

    Infoblox
    Infoblox Amsterdam, Nederland

    6 dagen geleden

    Default job background
    Voltijd
    Beschrijving

    Description

    It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

    We are looking for a Customer Development Representative II to join our Customer Development team, reporting to the senior global director of Customer Development. In this remote or hybrid role, you will work closely with Sales, Legal, Finance, Technical Support, channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. You will be responsible for managing your region to meet or exceed targets for maintenance and subscription renewals for our Daybreak project. You will also manage numerous customer contacts at different stages of the customer lifecycle and work as a trusted partner, allowing customers to meet their business objectives with our products.

    You are the ideal candidate if you are a creative, energetic, and self-motivated professional who understands the unique aspects of SaaS customers and their business objectives.

    What you'll do:

  • Analyze data collected during account reviews and meetings to create practical proposals for expansion, upsell, and refresh, ensuring customer satisfaction and surpassing monthly and annual sales targets
  • Manage the timely generation of renewal quotes, validation, auditing, and comprehensive management of all aspects of maintenance and subscription renewals
  • Facilitate relationships with clients, encouraging adoption of Infoblox products and retention, and aligning with customer goals to enhance organizational efficiency
  • Develop a trusted advisor relationship with customers, identifying and addressing issues and ensuring quick resolution by leveraging cross-functional teams
  • Collaborate with the Sales Account team to support accounts, identify opportunities for improving Infoblox services across functions, and develop upsell and cross-sell opportunities
  • Use the RKO deck for a comprehensive assessment of customer needs, goals, and challenges, tailoring solutions to align with customer objectives
  • Deliver RKO presentations to the technical buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases
  • Foster a collaborative atmosphere between the field and customer development organizations while driving expansion and tech refresh initiatives in renewing accounts and optimizing field engagement
  • Strive for a minimum In-Quarter Renewal Rate (IQRR) of 90%, enhancing customer intimacy and understanding to drive FY24 renewal bookings without extensive field engagement
  • Target the eligible customer list provided to educate customers of impending EOL event and execute early refresh motions, converting customers to the latest Infoblox platform prior to the EOL date

    • What you'll bring:

  • 4+ years of work experience in customer success or account management
  • 3+ years of service renewals experience with an emphasis on channel
  • Expert working knowledge of the service business, including co-termination, service terms, and terms and conditions
  • Experience working with both internal and external customers in a multi-tier channel environment
  • Proficiency with Excel and Salesforce
  • Experience with SaaS applications, deployments, and migration to cloud services
  • Fluent in English and Spanish or Italian
  • Excellent organizational, consulting, project management, and time management skills
  • Fresh ideas about SaaS user adoption and customer churn mitigation
  • Bachelor's degree preferred

    • What success looks like:

    After six months, you will...

  • Be familiar with the Infoblox Product Suite
  • Have built relationships internally by creating communication channels with departments, teams, or groups
  • Identify and relay customer requests that align with the company's vision

    • After about a year, you will...

  • Collect and analyze customer data to optimize the customer's experience
  • Increase customer loyalty and reduce churn
  • Aggregate the underlying issues of the product/service, the desires of the customer, and the long-term vision of the company
  • Forecast revenue on a monthly, quarterly, and annual basis
  • Demonstrate solid territory management through increased revenue delivery, on-time quotes and renewals, and strong relationships with account teams and partners

    • We've got you covered:

    Our holistic package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

    Why Infoblox?

    We've created a culture that embraces and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you're a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career.

  • Canonical

    Sales Development Representative

    3 dagen geleden

    Canonical Amsterdam, Nederland

    Canonical is een internationaal bedrijf waar collega's volledig remote werken. Canonical is de publisher van Ubuntu en open-source bedrijfsoplossingen voor cloud, developers, IoT en AI. Ubuntu is de snelst groeiende Linux-distributie en geldt als het nummer 1 besturingssysteem in ...

  • project44

    Sales Development Representative

    3 dagen geleden

    project44 Amsterdam, Nederland

    **Why project44?** · At project44 we're on a mission - to make supply chains work. · project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most truste ...

  • Atlassian

    Enterprise Development Representative

    4 dagen geleden

    Atlassian Amsterdam Centrum, Nederland

    Overview: · Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal ent ...

  • Medius Software Inc

    Business Development Representative

    17 uur geleden

    Medius Software Inc Amsterdam Centrum, Nederland

    **Business Development Representative · - DUTCH SPEAKING** · - Package · - Basic Pay € Per Annum+ Commission OTE €65K, plus accelerators, plus benefitis_ · - PROGRESSIVE ROLE TO - SALES EXECUTIVE 14-24 months time which leads to ~€100K OTE_ · - Calling on success hungry, driven a ...

  • Zoom Video Communications, Inc.

    Sales Development Representative

    3 dagen geleden

    Zoom Video Communications, Inc. Amsterdam, Nederland

    **Business Development Representative (French/Arabic Speaking)** · **What you can expect** · As a Business Development Representative, your purpose is to identify and pursue new business opportunities. This entry-level combination sales role involves both inbound and outbound cal ...

  • Mobilexpense

    Sales Development Representative

    1 week geleden

    Mobilexpense Amsterdam, Nederland

    Sales Development Representative - Swedish Speaking · Location: Amsterdam · Start Date: ASAP · We'd like you to **join us in challenging the status quo** of how companies manage travel and expenses. · You'll have the **opportunity to grow** as we ambitiously become one of Europe' ...

  • Algolia

    Business Development Representative

    17 uur geleden

    Algolia Amsterdam, Nederland

    At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds · We are looking for highly driven individuals with strong technical aptitude and natural sales instincts to join our growing sales organization. As a ...

  • Corsearch

    Sales Development Representative

    2 dagen geleden

    Corsearch Amsterdam Centrum, Nederland

    Do you get excited when hearing about trademarks and brand protection news? YES? So do we At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfe ...

  • Zoom

    Sales Development Representative

    4 dagen geleden

    Zoom Amsterdam Zuid, Nederland

    **Business Development Representative** · **What you can expect** · As a Business Development Representative, your purpose is to identify and pursue new business opportunities. This entry-level combination sales role involves both inbound and outbound calls from inbound leads. Yo ...

  • Zoom Video Communications, Inc.

    Business Development Representative

    17 uur geleden

    Zoom Video Communications, Inc. Amsterdam, Nederland

    **What you can expect** · As a Business Development Rep, your purpose is to identify and pursue new business opportunities. You'll build and maintain meaningful customer relationships, drive sales growth, and contribute to the overall success of the company. Your proactive approa ...

  • Hibob

    Business Development Representative

    17 uur geleden

    Hibob Amsterdam Centrum, Nederland

    **About Us** · HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazi ...

  • Zoom

    Business Development Representative

    1 week geleden

    Zoom Amsterdam Zuid, Nederland

    **What you can expect** · As a Business Development Rep, your purpose is to identify and pursue new business opportunities. You'll build and maintain meaningful customer relationships, drive sales growth, and contribute to the overall success of the company. Your proactive approa ...

  • Match4markets

    Business Development Representative

    17 uur geleden

    Match4markets Leiden, Nederland

    **Job description** · Je baan combineren met een je gezin of studie? Parttime werken in een fijn kantoor met een internationale sfeer? Bij Match4markets kan het. We zijn op het moment op zoek naar een Nederlands sprekende collega die ook een tweede taal beheerst. · **Ben jij onze ...

  • SilverFit BV

    Sales Development Representative

    3 dagen geleden

    SilverFit BV Woerden, Nederland

    **SALES DEVELOPMENT REPRESENTATIVE** · Vind jij het leuk om onderzoek te doen naar leads, potentiële klanten te benaderen en relaties op te bouwen? Kom dan ons team versterken · **Dit is SilverFit** · SilverFit zet zich in om de gezondheid en het welzijn van kwetsbare mensen te v ...

  • Studytube

    Sales Development Representative

    1 week geleden

    Studytube Amsterdam, Nederland Voltijd

    Wil jij de hele wereld kennis laten maken met hét alles-in-één leerplatform van Nederland en sta je te popelen om snel te groeien in je carrière?? Dan is onze functie van Sales Development Representative iets voor jou. · Wat je gaat doen · Als Sales Development Representative ver ...

  • Quinyx

    Business Development Representative Nl

    3 dagen geleden

    Quinyx Amsterdam Centrum, Nederland

    Quinyx is looking to hire our next software sales all-star covering the Netherlands region. We are seeking energetic, target driven professionals who are willing to tackle challenges head-on, and be a crucial part of our thriving sales team. · We develop workforce management solu ...

  • SevenLab

    Sales Development Representative

    6 dagen geleden

    SevenLab Amsterdam, Nederland CDI

    Wil jij deel uitmaken van een revolutie in softwareontwikkeling? Bij SevenLab geloven we in de kracht van AI om de toekomst vorm te geven. · Als SDR speel jij een cruciale rol in het uitbreiden van ons klantenbestand en het verspreiden van onze visie. Wij zijn op zoek naar een g ...

  • Aquablu

    Sales Development Representative

    1 week geleden

    Aquablu Amsterdam, Nederland Voltijd

    Wie zijn wij? · Bij Aquablu nemen we het voortouw voor de 'New wave in water'. Met onze slimme waterdispenser, de Refill+, bieden wij water met smaakjes aan die toegevoegde vitaminen en mineralen bevatten. Ons water is beschikbaar in plat, bruisend en gekoeld water, zonder het o ...

  • Workster

    Dutch-speaking Account Development Representative

    1 week geleden

    Workster Amsterdam, Nederland

    Workster partners with a "Top Workplace" tech business outsourcing company that is looking to hire a Account Development Representative with Dutch for a tech giant. As an Account Development Representative, you will create winning campaigns and outreach strategies, qualify potent ...

  • Searchsoftware

    Sales Development Representative Sustainability

    1 week geleden

    Searchsoftware Amsterdam, Nederland Voltijd

    Lichten uit ramen dicht en koelkast dicht Nuttige tips, zeker in deze tijd, maar dit bedrijf maakt écht een verchil. Energie besparen is naar een hoger niveau getild, maar ze hebben wat extra handen nodig Help jij dit award-winning bedrijf mee met het verduurzamen van de wereld? ...