Nina Deuss

ACTRESS FOR THEATRE, TV AND CINEMA

Freelance- Netherlands

• Studied and rehearsed roles from scripts to interpret and memorise lines and cues for 25 plays.
• Performed humorous and serious interpretations of emotional actions and situations for 24 TV series and/or movies
• Wrote, performed and produced 5 plays. 

Customer Service Representative

GGD Corona afsprakenlijn - Netherlands

• Handled customer queries and proposals politely and professionally.
• Actively listened to over 50 customers daily, dealt with concerns quickly and referred major issues to supervisor.
• Managed CRM system documentation.

COORDINATOR SCIENCE HUB

VU University

• Qualitative investigation of opportunities for Science Hub VU /UvA, interview of 20 professionals, analysis of case studies and literature review.
• Stakeholder management and PR for VU in the Education Policy Department, involving 15-20 different stakeholders.
• Working closely with senior management and the creative team to gather and disseminate good practise.
• Written a strategic plan for a Science Hub for the Board of VU.

RETENTION SPECIALIST

De Persgroep

• Build constructive customer relationships to improve loyalty and referrals, resulting in 15-20 sales per day.
• Evaluated current customer loyalty strategies and recommended improvements in working with data from the CRM system.

COORDINATOR/CREATIVE PRODUCER/PROJECT MANAGER

• Minded, trained and presented to the company and clients.
• Supervised the production and implementation of promotional materials for 10 festivals/live events.
• Handled client communications and led meetings by providing clear direction and updates on design progress.
• Managed facilitations.