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    Customer Service Representative Healthcare - Utrecht, Nederland - Undutchables

    Undutchables
    Undutchables Utrecht, Nederland

    1 week geleden

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    Beschrijving
    In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment.
    Key activities/main objecti In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment.
    Key activities/main objectives
    • Processing of the sales order in the ERP based on stock availability and future product runs
    • Answering general phone calls and mails (times in line with the UK customer's needs)
    • Prepare and create shipments in ERP, including the required shipping documentation, based on scheduled sales orders
    • Pro-actively inform the customers at all times concerning the products and the handling of the orders
    • Signaling impending stock shortages to the procurement team
    • Answering day-to-day questions on deliveries, availability and leadtimes
    • Invoicing of the delivered goods to clients
    • Controlling and improving the internal processes concerning the delivered service package
    • Controlling and improving of the employees own administrative qualities
    • Regular information exchange with Clinical Sales Staff about existing and upcoming business
    Job requirements
    • MBO+ level
    • Excellent level of English. French would be a big plus
    • You are familiar with the UK healthcare system and you have experience with working with the NHS (biggest customer)
    • Punctual and customer orientated
    • You take responsibility of the orders from receipt to dispatch
    • Excellent computer skills
    • Knowledge of Microsoft Dynamics/Business Central is a preference
  • Undutchables

    Customer Service Representative Healthcare

    1 week geleden

    Undutchables Utrecht, Nederland

    Job description · In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment. · Key activities/main objectives Processing of the sales order in the ERP based on stock avai ...

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