Iman Errouani

I am currently a first-year International business student at the university of applied sciences. I have a graduate degree in business administration. Where I have gained a lot of experience in Microsoft office/excel and also completed an internship in a finance department. I also worked in retail as a team leader and customer service where I develops a lot of communication and managing skills.

I have experience working as an administrative assistant at ArtPub and Brocacef (BENU apotheken). In this role, I was responsible for tasks such as drafting invoices, processing payments, approaching debtors about outstanding invoices, carrying out tax returns, and archiving documents. I have also worked as a call center assistant at KPN, where I was the first point of contact for customers and provided support with problems, complaints, and questions. Additionally, I have experience as a team leader and shop assistant/cashier at Action, where I was responsible for guiding team members, resolving customer conflicts, and managing product transactions.

I am currently studying for a Bachelor's degree in International Business at the University of Applied Sciences in Utrecht. In this program, I am being trained to become an economically well-versed all-rounder and have taken courses in subjects such as marketing and finance. Previously, I completed a secondary vocational education in Business Administration at MBO Utrecht. In this program, I have learned about various aspects of business administration, including cash, stock, purchasing, sales, accounts, and balances.