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    Customer Assistance Analyst - s-Hertogenbosch, Nederland - beBee Professionals

    beBee Professionals
    beBee Professionals s-Hertogenbosch, Nederland

    1 week geleden

    beBee Professionals background
    Vertegenwoordigers van de klantendienst Freelance Klantenservice / ondersteuning
    Beschrijving
    BeBee Professionals is looking for a Customer Assistance Analyst to join our team in s-Hertogenbosch.

    The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.

    The Customer Assistance Analyst will be responsible for:

    • Responding to customer inquiries via phone, email, and chat
    • Troubleshooting customer issues and providing technical support
    • Investigating customer complaints and resolving them in a timely manner
    • Documenting customer interactions and providing feedback to management
    • Identifying customer needs and providing solutions

    The ideal candidate should have:

    • A minimum of 2 years of customer service experience
    • Excellent communication and problem-solving skills
    • Strong customer service orientation
    • Knowledge of customer service software, databases, and tools
    • Ability to work in a fast-paced environment
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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