- Troubleshooting customer issues and providing technical support
- Responding to customer inquiries in a timely and professional manner
- Identifying and resolving customer issues
- Documenting customer interactions and providing feedback to management
- Assisting with the development and implementation of customer service policies
- Maintaining customer records and tracking customer interactions
- A Bachelor's degree in Computer Science, Information Technology, or a related field
- At least two years of experience in customer service or technical support
- Excellent problem-solving and communication skills
- The ability to work independently and as part of a team
- Knowledge of customer service software and databases
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Support Analyst - Oss, Nederland - beBee Professionals
Beschrijving
We are looking for a Support Analyst to join our team at beBee Professionals.The successful candidate will be responsible for providing technical support to our customers and ensuring that their needs are met in a timely and efficient manner.
The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to work independently. They should also have experience in customer service and be able to communicate effectively with customers.The Support Analyst will be responsible for:
The successful candidate should have:
