- Responding to customer inquiries in a timely and professional manner
- Troubleshooting customer issues and providing technical support
- Identifying customer needs and providing appropriate solutions
- Documenting customer interactions and updating customer records
- Maintaining a high level of customer satisfaction
- A Bachelor's degree in a related field
- At least two years of customer service experience
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Proficiency in Microsoft Office
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Customer Assistance Analyst
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Customer Assistance Analyst - Tilburgo, Nederland - beBee Professionals
Beschrijving
BeBee Professionals is looking for a Customer Assistance Analyst to join our team in Tilburgo.The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.
The main responsibilities of the Customer Assistance Analyst include:
The ideal candidate should have: