EMEA Operations Director, Work Dynamics - Rotterdam, Nederland - Jones Lang LaSalle Incorporated

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EMEA Operations Director, Work Dynamics

Regional Operations Director, Work Dynamics

Corporate Accounts - EMEA

What this job involves:

Laser beam focus on operations

At JLL, we put focus on our clients' needs, and we want you to do the same. You'll take charge of all programmes that we have for clients' properties in Asia Pacific. Be it site operations, contract, procurement, financial, or team management, you'll ensure our service delivery is at its best. You'll also be our clients' eye on all operational matters. Are you open to working with various teams across the board? In this role, you will promote seamless and competitive operations by collaborating with the top management, and both local and offshore offices.

More importantly, you'll support various client-specific programmes such as technology launches, trainings and user experience initiatives. Being at the heart of operations management, you'll also oversee all key performance indicators in the region and make sure that the team is meeting our clients' requirements. Among your other mandates include system integrity audits, reports and presentations and overall account management.

Developing a dream team

Is people development your passion? If so, this job will be a perfect fit for you. In this role, you will lead a team of facilities management experts—while creating a working environment that promotes collaboration, performance, and personal growth. You'll also play an essential role in boosting our talents' career growth and employee retention through trainings and stable succession plans. Do you have a talent for inspiring others? In this role you will be at the helm of all things concerning the team's welfare. You will help motivate the team and usher them into victory over difficult business decisions. Likewise, you will serve as an important mediator who will settle rifts and arguments should conflicts arise.

Exceeding client expectations
Meeting—or even exceeding—client expectation is a tall order, and this is what we strive for each and every time. We've gained a solid and positive reputation over the years as a customer-centric company, and your job is to uphold that level of satisfaction. You'll maintain the consistency of our services by working closely with account leads and site teams to develop tailored and innovative solutions. Additionally, you'll take charge of the site's financial operations targets, process compliance and risk management.

Sound like you? To apply you need to be:

A property management pro

Do you have at least five years' experience in facilities, property management, hospitality or related field in multiple countries across Asia Pacific? If so, we would be more than happy to work with you. At JLL, we'll let you fully demonstrate your expertise in property management, planning and organisational skills, and knack for addressing complex operational issues on a daily basis.

An excellent communicator
You'll face a wide range of clients and senior-level officers, so superior oral and written communication skills are essential. You'll also have proven track record of managing and resolving conflicts between client and firm requirements.

A proactive leader

You'll demonstrate a proactive and professional approach to customer service and stakeholder engagement. Your experience in effectively training staff and promoting open and collaborative working relationships are also valued. Are you all out on trying new ideas and working with diverse teams? If so, then your "can do" attitude may just land you this role.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .