- Oversee the IRM (Insurance Risk Management) claims handling services in the region (Mainland Europe).
- Provide strategic leadership and drive Continuous Improvement and optimization initiatives.
- Managing escalated claims, this will involve liaising with various stakeholders such as BU management, lawyers, loss adjusters, and insurance underwriting functions to ensure effective resolution.
- Lead, direct, develop, and motivate the claims staff in the region. Fostering a culture of quality, services.
- 10+yrs of experience in strategic thinking, leadership abilities, and expertise in corporate claims management.
- Experience in remodeling claims function.
- Good understanding of underwriting and risk management.
- Proficiency in Business Process Optimization (BPO).
- Good business acumen and cross-border thinking.
- Great opportunity to work for the biggest logistics company in the world.
- International and virtual environment.
- Flexibility and great opportunity to learn.
- Er is geen minimale opleiding vereist
- Je beheerst Engels
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Head Claims Management- Process Optimization - Utrecht, Nederland - DHL
Beschrijving
DHL Group, the logistics provider of the world with 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
Purpose of the role:
This role will bridge the worlds of claims management and process improvement, we are looking for experts who can drive continuous optimization, enhance operational efficiency, and contribute to the overall effectiveness of the claims function within DHL.It is a crucial role in overseeing the IRM (Insurance and Risk Management) claims handling service offering in the Mainland Europe.Job responsibilities:
Job requirements:
Benefits we offer:
Got some questions? Write to us at
Uren:
40
Dienstverband:
fulltime
Over de werkgever Vaardigheden
Wat wij bieden
Contract:
fulltime
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