Anantharaghavan Chakravarthy Sundararajan

I am a thought leader with a blend of technical , operational and leadership skills. 

Key skills include:

- IT Cost Optimization through methodical approach.
- Assess and re-structure IT Infrastructure at an Enterprise level to devise cloud migration strategy, build redundancy, resilience with absolute security measures.
- Vendor Management with well-defined and structured service levels to improve maturity of support.
- Strategize and Implement IT Service Management practices for a global organization.
- Improve profit margin through automation drive to improve operational efficiency for a BFSI client. 
- Crisis Management and defining BCP/DRP scenarios
- Customer retention through process driven approach and relationship.
- Experience in setting up remote Service Desk and field support in different regions across the globe.
- Execute factory model across L1/L2 Infrastructure and work place services.
- Contribute towards driving IT sustainability initiative through e-Donation and refurbishment process .
- Experience in pre-sales to derive a cost-effective solution for delivering leveraged/dedicated IT services involving multiple technologies. 
- Experience in reporting tools to bi-furcate performance dashboard at the various levels across various service management practices.
- Experience in agile delivery in complex set up.
- Strong knowledge in RPA, monitoring tools such as BMC, Quest, PRTG, Summit, N-able etc…

Highly skilled strategic IT Leader with over 18 years of blended experience in Service Delivery and Managing overall IT.

As part of my current role I oversee the technical operations, manage a team of IT employees & Vendors and strategically use technology to achieve business goals, adhere to ITIL processes, compliance to GxP,GDPR,SoX regulations, minimize security risks and maintain operations and systems.

Besides my primary job function, I am actively involved in sustainability initiatives.

Strong experience in delivering IT services to clients with on-prem, hybrid private and public cloud infrastructure. I have been an integral part of the pre-sales to derive cost effective solution which helped to manage the overall expectations of the customer during sustenance.

During my tenure in IT, I always carried client focused approach with service improvement and cost avoidance strategy which has been the cardinal for this relentless and incessant growth.

Managed diversified teams of over 150+ across the globe as part of portfolio management.

Bachelor of Engineering in Electronics and Communication

Post Graduate Diploma in Business Administration