Vacatures
>
Rotterdam

    Customer Experience Consultant - Rotterdam, Nederland - Maersk

    Maersk
    Maersk Rotterdam, Nederland

    1 week geleden

    Default job background
    Voltijd
    Beschrijving

    No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are committed to providing the best possible development and career growth to all our employees through digitalized learning methods to keep them updated with technological advancements. At Maersk, we have a vision of becoming The Global Integrator of container logistics - connecting and simplifying our customers' supply chains.

    You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs.

    We Offer

  • We offer an exciting job opportunity in an internationally growing business environment characterized by high pace.
  • You will work in a team with motivated and engaged people with a diverse background
  • It is possible to work from home for a few days per week (after the onboarding period).
  • International career opportunities
  • An attractive compensation package including an annual bonus based on the company's performance
  • 30 days paid leave per annual

    • Key Responsibilities

  • Build a very good understanding of customers and market
  • Develop and maintain strong customer relationships
  • Provide solutions for customer issues and act as voice of customer in the organization
  • Act and communicate proactively whilst keeping customers informed of relevant topics
  • Take an active role in internal as well as external customer meetings together with Sales Specialists/Operations etc
  • Find optimal multi-modal transport solutions (ocean, rail, truck, air etc) to ensure prompt and safe delivery of cargo to destination
  • Uncover upselling and cross-selling opportunities which will be of value to our customers
  • Coordinate closely with other teams to ensure that agreed turn times are achieved for customer requests
  • Address root causes and seek improvement opportunities on daily tasks/responsibilities

    • We are looking for

  • Strong problem-solving skills
  • Strong preference for candidates with experience in Logistics/Ocean transport.
  • Proficiency in both written and verbal communication in English and Dutch is required
  • We are looking for a motivated, persistent and enthusiastic person with a can-do attitude and a passion for solving complex issues
  • Customer first mindset: You are good at forming relationships and able to understand the customers requirement and turn these into solutions. You understand the value the customer brings to Maersk and are able to find and implement solutions that are mutually beneficial to the customer and Maersk
  • Stakeholder management: You are able to manage both internal and external stakeholders and are able to be persuasive towards achieving the objectives set for the accounts. You are comfortable handling customer complaints and are able to defuse conflicts early. Ability to influence without authority is a must.

    • As part of our pre-employment screening, we ask you to provide a VOG.

    #LI-FV1

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

  • Maersk

    Customer Experience Consultant

    1 week geleden

    Maersk Rotterdam, Nederland

    A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of ...

  • Maersk

    Customer Experience Consultant

    2 dagen geleden

    Maersk Rotterdam, Nederland

    No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are commi ...

  • Maersk

    Customer Experience Consultant

    5 dagen geleden

    Maersk Rotterdam, Nederland

    No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are commi ...

  • Maersk

    FMCG & Reefer Customer Experience Consultant

    2 dagen geleden

    Maersk Rotterdam, Nederland

    No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are commi ...

  • Merkle

    Client Partner

    1 week geleden

    Merkle Rotterdam, Nederland

    **Customer Service**: · **Rotterdam, ZH** · **About the job**: · The Client Partner is passionate about forming and driving successful client relationships and can successfully interact with senior/executive level clients as well as technical specialist and SME's. Through their r ...

  • AIM

    Commercial Operations Manager

    1 dag geleden

    AIM Rotterdam, Nederland

    AIM is a supply chain consultancy company exclusively focusing on the life science industry, based in the Netherlands, and part of the Blue Matter Consulting group. AIM is specialized in supporting companies launching their rare (or ultra rare) disease, ATMP or cell & gene produc ...

  • Brewer Morris

    Interim Treasury Manager

    18 uur geleden

    Brewer Morris Rotterdam, Nederland

    **Location** · Rotterdam, South Holland · **Contract Type** · Temporary · **Posted** · Posted 2 days ago · **Start Date** · ASAP · **Industry** · Commerce and Industry · **Expiry Date** · Our client is an leading global player in the transportation, supply chain and logistics spa ...

  • Neste

    Warehouse Employee

    3 dagen geleden

    Neste Rotterdam, Nederland

    **Warehouse Employee**: · - Location: Rotterdam, NL- Country/Region: NL- Job Area: Maintenance- Business Unit: Rotterdam**Are you our next driver of change?** · This is for you who wants to have a real impact on creating a healthier planet for our children every day. At Neste, yo ...

  • DWI Consulting Ltd

    Application Architect

    4 dagen geleden

    DWI Consulting Ltd Rotterdam, Nederland

    **Your Role**: · As a designer, you serve as the repository of knowledge within the project. Your responsibilities include maintaining a comprehensive overview, making technical determinations, and ensuring quality control. Alongside your extensive software expertise, you possess ...

  • Merkle

    Adobe Web Production

    1 week geleden

    Merkle Rotterdam, Nederland

    **Marketing**: · **Rotterdam, ZH** · **About the job**: · **Are you?** · A professional ready to develop your skills in web production? Are you someone who gets a kick out of delivering spotless content and shaping the future of digital experiences? Do you want to make an impact ...

  • Q8

    Tax, Finance, and Admin Assistant

    1 dag geleden

    Q8 Rotterdam, Nederland

    Kuwait Foreign Petroleum Exploration Company (KUFPEC), established in 1981 by its parent company Kuwait Petroleum Corporation (KPC), is an international upstream company engaged in the exploration, development and production of crude oil and natural gas outside the State of Kuwai ...

  • Cambridge Innovation Center

    Events Manager

    1 dag geleden

    Cambridge Innovation Center Rotterdam, Nederland

    CIC Rotterdam is looking for a personable and highly organized individual to market and manage event coordination operations, foster relationships with the local innovation ecosystem, and support event programs that will benefit our community. This is an exciting, full-time oppor ...

  • ING

    Relationship Banker

    1 dag geleden

    ING Rotterdam, Nederland

    Dutch vacancy posted below _ · **Are you an academic high-flyer who is 100% committed to a bright career at ING?** · As an associate at ING Business Banking Sales South-West region, you have an exciting commercial role in which you quickly learn the ropes of our fascinating profe ...

  • PSfm B.V.

    Sales Consultant, Samsung Experience Store

    3 dagen geleden

    PSfm B.V. Utrecht, Nederland

    Functieomschrijving: · Ben jij op zoek naar een dynamische werkplek waar elke dag uitdagend is? Waar jij de mogelijkheid krijgt om een aantrekkelijke bonus te verdienen? Dan is de Samsung Experience Store is dé plek om te werken Wij willen dat iedereen de store verlaat met een gl ...

  • PSfm B.V.

    Sales Consultant, Samsung Experience Store

    1 week geleden

    PSfm B.V. Nieuwegein, Nederland

    Functieomschrijving: · Ben jij op zoek naar een dynamische werkplek waar elke dag uitdagend is? Waar jij de mogelijkheid krijgt om een aantrekkelijke bonus te verdienen? Dan is de Samsung Experience Store is dé plek om te werken Wij willen dat iedereen de store verlaat met een gl ...

  • Damen Shiprepair Rotterdam B.V.

    Project Estimator

    1 week geleden

    Damen Shiprepair Rotterdam B.V. Schiedam, Nederland

    **ABOUT US**: · Damen Shiprepair Rotterdam is part of the Damen Shiprepair and Conversion group. A division that focuses on repair, maintenance, refit and conversion of various types of ships across a wide range of markets such as Offshore oil & gas, installation vessels for wind ...

  • Hatenboer-Water

    Coordinator Qhse and Business Operations

    4 dagen geleden

    Hatenboer-Water Schiedam, Nederland

    Our company, Hatenboer-Water BV in Schiedam, has been synonymous with 'fresh in water' since 1906. Originally established as a water supplier to sea vessels, we have evolved into an internationally operating player in the field of water treatment, with reverse osmosis serving as ...

  • IKEA

    Enterprise Architect

    1 week geleden

    IKEA Delft, Nederland

    **Job ID**: R0007605 · **Date posted**: 09/05/2024 · **Company description** · In IKEA we are on a journey to transform our operating model. One way to ensure long-term success and a fantastic partner, co-worker, and customer experience is to strengthen our Digital Product Manage ...

  • People Uniq

    Sales Manager

    1 week geleden

    People Uniq Alblasserdam, Nederland

    **Description** · We are looking for a highly motivated and results-driven **Sales Manager** for the company we are consulting. · If you thrive in a dynamic environment and are passionate about sales and logistics, we would love to hear from you. · **Join us and be part of our su ...

  • Panteia

    Experienced Transport

    1 week geleden

    Panteia Zoetermeer, Nederland

    **Hybride** · - ** Zoetermeer**,** **Zuid-Holland**,** **Nederland** · **Transport & Mobiliteit**: · **Functieomschrijving**: · also aimed at the European Market · **Do you have a deep passion for (European) transport and mobility issues in the field of freight and passenger tran ...