- Internal and External communication regarding Business Support Control measurement, such as: score cards, specific customer analysis, customer reporting.
- Provide support the individual team members and other parties in an effective manner whilst remaining approachable and flexible to facilitate the achievement of personal & overall syncreon goals
- System, Customer and Vendor reconciliation.
- Internal and External Reporting (report/monitor SLA's, (K)PI's, quality metrics, efficiency control, MBR and QBR) to ensure best in class performance in term of cost and service is achieved.
- Root Cause Analysis
- To provide back up and support to the Manager and to represent him/her in periods of absence (sickness, holiday, business meetings etc.) when required.
- Maintain Master Data regarding department CRF and Business Intelligence.
- Support Training (including setup, maintain training material), Coaching, UAT and Projects.
- Create, Maintain and Control Documentation (process descriptions, work instructions).
- General support of MFG operations – closely monitor operations while updating SFCS, with the main goal to meet set SLA's and demanding quality standards. Report operational and technical issues without any delays to TE and Dell MFG team using Jira system.
- Minimum of 1-2 years' experience in logistics or manufacturing, preferably in Customer Service Control.
- Secondary vocational (or higher) education (MBO or MBO+).
- Good communication and relationship building skills in English (spoken, reading, writing).
- Ability to work under pressure and work with changing priorities & deadlines.
- Proper knowledge of MS Office applications -particularly Excel and warehouse management systems.
- Good attention for detail and the patience and persistency to execute thorough investigations in a demanding and challenging environment.
- Process thinking and ability to translate improvements in actions and act as ambassador promoting these changes within the team.
-
Support Analyst
1 week geleden
beBee Professionals s-Hertogenbosch, Nederland Vertegenwoordigers van de klantendienst FreelanceBeBee Professionals is looking for a Support Analyst to join our team in s-Hertogenbosch. · The Support Analyst will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have a strong technical background and excellent c ...
-
Support Analyst
1 week geleden
beBee Professionals Breda, Nederland Vertegenwoordigers van de klantendienst FreelanceBeBee Professionals is looking for a Support Analyst to join our team in Breda. · The Support Analyst will be responsible for providing technical support to our customers. The successful candidate will be able to troubleshoot and resolve customer issues, provide technical advice, ...
-
Support Analyst
1 week geleden
beBee Professionals Helmond, Nederland Vertegenwoordigers van de klantendienst FreelanceBeBee Professionals is looking for a Support Analyst to join our team in Helmond. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing assistance with product installation an ...
-
Support Analyst
1 week geleden
beBee Professionals Oss, Nederland Vertegenwoordigers van de klantendienst FreelanceWe are looking for a Support Analyst to join our team at beBee Professionals. The successful candidate will be responsible for providing technical support to our customers and ensuring that their needs are met in a timely and efficient manner. · The ideal candidate should have a ...
-
Qc Technician Microbiology
3 dagen geleden
Thermo Fisher Scientific Tilburg, NederlandWhen you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion a ...
-
Customer Assistance Analyst
1 week geleden
beBee Professionals Tilburgo, Nederland Vertegenwoordigers van de klantendienst FreelanceBeBee Professionals is looking for a Customer Assistance Analyst to join our team in Tilburgo. · The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem ...
-
Business Process Analyst
1 week geleden
beBee Professionals Tilburgo, Nederland Business Analisten FreelanceBeBee Professionals is looking for a Business Process Analyst to join our team in Tilburgo. · The successful candidate will be responsible for analyzing and improving business processes, developing and implementing process improvement initiatives, and providing support to the org ...
-
Telecommunications Business Analyst
1 week geleden
beBee Professionals Tilburgo, Nederland Business Analisten FreelanceBeBee Professionals is looking for a Telecommunications Business Analyst to join our team in Tilburgo. · The successful candidate will be responsible for analyzing and evaluating the current telecommunications systems and processes, and developing strategies to improve them. The ...
-
First Line Support Analyst
2 dagen geleden
K3 Waalwijk, Nederland VoltijdCustomer Helpdesk Support agent - Dutch speaking · K3 is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. We have over 25 years' experience of delivering award-winning solutions for more than 3,000 customers across 20 countrie ...
-
Support Services Analyst
4 dagen geleden
Undutchables Eindhoven, NederlandYour job as a Pharmaceutical Technical Assistant (PTA), or better known as an Apothekersassistent in the Dutch market, will be to support the Pharmacist with the daily tasks around the pharmacy. You w Your job as a Pharmaceutical Technical Assistant (PTA), or better known as an A ...
-
Information Technology Support Analyst
1 week geleden
Damen Shipyards Gorinchem, NederlandAbout us Damen Offshore & Specialized Vessels. We design and deliver maritime projects for various markets like Defense & Security, Public transport, Offshore and Dredging. Our projects are Engineered to Order (ETO). Which means we are involved throughout the project, from the co ...
-
Business Analyst
11 uur geleden
ID Logistics Tilburg, NederlandTaken en verantwoordelijkheden · Als business analyst weet jij goed te achterhalen welk effect operationele activiteiten hebben op het financieel resultaat. Wij zijn op zoek naar iemand die onze operationele managers gevraagd en ongevraagd adviseert en ondersteunt bij rapportages ...
-
Lc-ms Analyst Metabolisme in Vitro Adme
2 dagen geleden
Charles River Laboratories Den Bosch, Nederland**Req ID #**:222955**Location**:Den Bosch (S-Hertogenbosch), NL, 5231 DD- For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on ...
-
Data Steward
1 week geleden
Rabobank Eindhoven, NederlandMet jouw expertise in financieringsprocessen en diepgaande kennis van data modellen en logistieke procedures, ben jij de sleutel tot het waarborgen van de kwaliteit van financiële gegevens voor zowel particuliere als zakelijke klanten. Dagelijks zorg je ervoor dat bancaire proces ...
-
Medior Finance Architect
1 week geleden
SAP Den Bosch, Nederland**We help the world run better** · **ROLE DESCRIPTION** · Imagine you can shape businesses and the way they drive and increase their journey to the cloud. That is the opportunity ahead of you, by joining an innovative, open and fun team with an extreme focus on customer success a ...
-
Business Analyst
5 dagen geleden
Damen Offshore Specialized Vessels Gorinchem, Nederland**ABOUT US**: · As Damen Offshore & Specialized Vessels we design and deliver maritime projects for various markets like Defense & Security, Public transport, Offshore and Dredging. · Our projects are Engineered to Order (ETO). Which means we are involved throughout the project, ...
-
Cybersecurity Analyst
2 dagen geleden
Forescout Technologies Inc. Eindhoven, Nederland**What We Do** · Managing cyber risk, together. · Forescout delivers automated cybersecurity across the digital terrain. We empower our customers to achieve continuous alignment of their security frameworks with their digital realities, across all asset types - IT, IoT, OT, and I ...
-
Business Analyst
5 dagen geleden
Damen Shipyards Group Gorinchem, Nederland**THE ROLE**: · Damen is looking for a Business Analyst to strengthen data & analytics at the Damen Shipyards Group As a Business Analyst, you will be part of the Shared Data Analytics team supporting the Group Control team. The team is in a scale-up phase to become the central p ...
-
Credit Analyst
3 dagen geleden
DAF Eindhoven, NederlandWhere analytics, data and risk management meet. The Credit Analyst is responsible for periodic and ad-hoc reporting on DAF operations to senior management. Besides reporting in this role you are responsible for realising improvements in daily operations by using data processing t ...
-
Financial Analyst
2 dagen geleden
Fluke Eindhoven, NederlandFLUKE RELIABILITY FINANCIAL ANALYST · ABOUT US · JOB SUMMARY · Join the Fluke Reliability Finance team as a Financial & Planning Analyst This role provides experience working with worldwide teams on monthly financial close and forecast processes and deep-dive analyses that suppor ...
Business Support Analyst - Tilburg, Nederland - syncreon America Inc
Beschrijving
Do you love to work together with all operational departments to ensure smooth information flow to and from the customer, making sure communication flows in a cohesive and structured manner internally and externally? Then join DP World as a Business Support Analyst at our location in Tilburg, The Netherlands. You recognize the requirement for and support the implementation of corrective and preventive actions or action plans. Participate in Continuous Improvement Projects (CIP) and provide feedback with regards to corrective action plans, including required IT-enhancements. Besides analyzing the KPI's and root causes provided by the Business Support Administration this includes the review of work instructions of the various departments within syncreon to identify risks and opportunities that affect the business.
About the role
How you will contribute
Waht you will bring
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
