- Ensuring that all activities are performed in mind with the best customer experience possible.
- Working with other schedulers (labor / fuel / transport) and customer service reps to ensure all activities are coordinated together and provide the customer with optimized activity coordination.
- Quality and timely communication with Customer Service Reps to ensure they are kept informed of delivery / collection times and any changes or issues
- Responsible for the selection of the most appropriate equipment that fulfils the needs of the customer.
- Utilizing the Order Fulfilment technology to aid in the most appropriate equipment that also minimizes any additional costs to Aggreko.
- Validation that the final equipment/package selection will fully meet the requirements of the customer.
- Liaises with Customer Service Representatives and sales to ensure any variations are understood, communicated and recharged appropriately.
- Allocates fleet to the job, allowing technicians to pick the identified fleet and prepare for the job
- Responsible for the communication of any relevant sales instructions into preparation activities, including the communication of technical needs to technicians for job preparation.
- Intercompany related activities
- Working with other equipment schedulers to maximize equipment utilization across the region
- Feed into strategic planning and equipment purchase and disposal decision making.
- Responsible for the identification of rehire requirements, and the management of rehire process with supplier, including the prompt return of equipment at the completion of the hire.
- Responsible for the Completion of related administration including POs, recharges & supplier invoices
- Minimum of 3 years of relevant experience in a technical role
- Technical background with experience in the provision of power and Temperature solutions with varying levels of complexity. PC literary in a Microsoft environment and ERP system
- Proven Customer focus with a strong sense of urgency for creative solutions
- Proven acute attention to detail
- Proven ability to work effectively in a fast paced stressful environment
- Skilled at multi-tasking
- Excellent inter-personal skills Collaborative style with decisive, results-oriented approach
- Ability to self-direct and self-manage
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Equipment Scheduler - Moerdijk, Nederland - Aggreko
Beschrijving
As an Equipment scheduler you are responsible for managing all the technical requirements related to equipment to meet customer needs. You report to the Operations Planning Manager.
Your key responsibilities:
You have the following experience:
Are you interested? Please click on the 'Apply' button.
About Aggreko
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
Equal Opportunity Employer, including disability and veterans.
