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    Support Specialist - Zaanstad, Nederland - beBee Professionals

    beBee Professionals
    beBee Professionals Zaanstad, Nederland

    1 week geleden

    beBee Professionals background
    Vertegenwoordigers van de klantendienst Freelance Klantenservice / ondersteuning
    Beschrijving
    BeBee Professionals is looking for a Support Specialist to join our team in Zaanstad.

    The Support Specialist will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have a strong technical background and excellent customer service skills.

    The Support Specialist will be responsible for:

    • Responding to customer inquiries via phone, email, and chat
    • Troubleshooting technical issues
    • Identifying and resolving customer issues
    • Documenting customer interactions
    • Escalating customer issues to the appropriate team

    The ideal candidate should have:

    • A Bachelor's degree in Computer Science or a related field
    • At least 2 years of experience in a customer service or technical support role
    • Excellent communication and problem-solving skills
    • Knowledge of customer service principles and practices
    • Proficiency in Microsoft Office
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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