Support Specialist - Zoetermeer, Nederland - beBee Professionals

beBee Professionals Zoetermeer, Nederland

2 weken geleden

Vertegenwoordigers van de klantendienst Freelance Klantenservice / ondersteuning

Beschrijving

BeBee Professionals is looking for a Support Specialist to join our team in Zoetermeer.

The Support Specialist will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have a strong technical background and excellent customer service skills.

The Support Specialist will be expected to:

Respond to customer inquiries in a timely and professional manner
Troubleshoot technical issues and provide solutions
Monitor customer accounts and provide feedback
Assist with the development and implementation of customer service policies
Maintain customer records and documentation
Provide training and support to other team members

The ideal candidate should have:

A Bachelor's degree in Computer Science or a related field
At least two years of experience in a customer service role
Excellent communication and problem-solving skills
Knowledge of customer service software and databases
Proficiency in Microsoft Office

If you are interested in this position, please apply on beBee. We look forward to hearing from you

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Support Specialist - Zoetermeer, Nederland - beBee Professionals

Beschrijving

Client Support Specialist