Vacatures
>
Maastricht

    Customer service representative German - Maastricht, Nederland - randstad

    randstad
    randstad Maastricht, Nederland

    1 week geleden

    Randstad background
    Beschrijving
    Functieomschrijving

    For the TEV+ (Top End Vehicle) team at theMercedes-Benz Customer Assistance Center we are looking for a newcustomer service representative The TEV+ department at Mercedessupports top end vehicles such as EQE, EQS, S-Class, SL, GLS andG-Class.

    what we offer
    • Mercedes-Benzcontract
    • Starting salary of €2885 a month gross(40h)
    • Individual developmentplan
    • Multicultural and dynamic workenvironment
    • Relocation package (ifneeded)
    • Maastricht, TheNetherlands
    who areyou
    • Prior experiencein a customer service or similar role (preferably in a contractcenter environment);
    • Good technicalunderstanding and affinity;
    • Pro-active attitudeand troubleshooting mindset;
    • Empathic,maintaining relationships and seeking for customersatisfaction;
    • Taking decisions and creatingsolutions when facing complexcases/situations;
    • Ability to work independentlyas well as collaboratively within ateam;
    • Thinking 'out of the box' and an 'alwaysfinding a solution' attitude;
    • Open to relocateto the area of Maastricht, The Netherlands (ifneeded).
    what will youdo

    You will steer, monitor, andescalate cases of a specific customer group. With yourpro-active
    attitude, you handle roadside assistance andworkshop visits and actively coordinate
    escalation inorder to reduce the downtime of the vehicles in scope (while in theworkshop or
    on roadside) to an absolute minimum.

    You support or resolve customer inquiries,complaints or incidents, in accordance with the
    policies, procedures and targets. You provide the customerwith the best long-term
    satisfaction possible in atimely, effective, and accurate manner. You will handleinbound
    calls, emails and case follow ups while managingyour existing customer queries in
    accordance with TheMercedes-Benz Way.

    • Steer, monitor, andescalate cases of a specific customergroup;
    • Support or resolve customer inquiries,complaints or incidents;
    • Handle inbound calls,emails and case follow ups;
    • Support operationsand workshops to ensure that the parts delivery is organized byfastest means possible
    • Communicate with variousdepartments to guarantee that every procedure runs efficiently inorder to maximize the quality of the customerexperience
    where will youwork

    The Mercedes-Benz CustomerAssistance Center is an international multiculturalorganization
    and an integrated part of Mercedes-BenzCars Marketing & Sales. At the offices in Maastricht,
    Mercedes thinks and acts globally and takes on a leading rolefor the Mercedes-Benz Customer
    Assistance Centers allover the world.

    1200 employees from 42different countries add diversity and enrich an organizationdedicated to driving customer satisfaction and high performance.Employees act as brand representatives ensuring that customersreceive personal assistance in their own language at a consistentlyhigh level.

    • Multicultural, dynamic andinternational working environment;
    • Salary basedon 40 hours/week: 2885 gross (net: approx.2370);
    • An extensive initial training of up to 3months;
    • A tailor-made individual developmentplan;
    • Competitive performance-based salarygrowth;
    • Company result orientedbonuses;
    • Transportation plan: free bike every 3years, free public transport or contribution to fuelcosts;
    • Lucrative relocation package that coversyour travel and living expenses for the first sixweeks.
    jobapplication

    Do you recognizeyourself in this vacancy? Apply quickly by clicking the"Sollicitatie" button below If you have any questions, please donot hesitate to contact us

    Uiteraard staat deze vacatureopen voor iedereen die zich hierin herkent.Sollicitatieprocedure
    Om tereageren op onze vacatures voer je eenmalig je gegevens in.Hierdoor maak je automatisch een account aan op Mijn Randstad.Vanuit Mijn Randstad reageer je voortaan snel en eenvoudig opvacatures, kun je je gegevens beheren, je sollicitaties of salarisbekijken en nog veel meer.
  • Randstad

    Customer service representative German

    1 week geleden

    Randstad Maastricht, Nederland Temporary, Voltijd

    For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Center we are looking for a new customer service representative The TEV+ department at Mercedes supports top end vehicles such as EQE, EQS, S-Class, SL, GLS and G-Class. · what we offer Mercedes-Benz c ...

  • Randstad

    Customer service representative German

    4 dagen geleden

    Randstad Maastricht, Nederland

    For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Center we are looking for a new customer service representative The TEV+ department at Mercedes supports top end vehicles such as EQE, EQS, S-Class, SL, GLS and G-Class. · what we offerMercedes-Benz cont ...

  • randstad

    Customer service representative German

    6 dagen geleden

    randstad Maastricht, Nederland

    Functieomschrijving · For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Center we are looking for a new customer service representative The TEV+ department at Mercedes supports top end vehicles such as EQE, EQS, S-Class, SL, GLS and G-Class. · what we o ...

  • Randstad

    Customer service representative German

    1 week geleden

    Randstad Maastricht, Nederland

    Wat wij vragen · Opleiding · HBO / bachelor · Talen · Je beheerst Engels · Wat wij bieden · Salaris · minimaal € 2.885 · Uren · 40 · Dienstverband · tijdelijk · Vacaturebeschrijving · For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Cen ...

  • Randstad

    Customer service representative German

    4 dagen geleden

    Randstad Maastricht, Nederland TEMPORARY

    Functieomschrijving · For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Center we are looking for a new customer service representative The TEV+ department at Mercedes supports top end vehicles such as EQE, EQS, S-Class, SL, GLS and G-Class. · what we o ...

  • Randstad Nederland

    Customer service representative German

    4 dagen geleden

    Randstad Nederland MAASTRICHT, Nederland

    For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Center we are looking for a new customer service representative The TEV+ department at Mercedes supports top end vehicles such as EQE, EQS, S-Class, SL, GLS and G-Class.what we offerMercedes-Be · ...

  • Randstad

    Customer service representative German

    1 week geleden

    Randstad MAASTRICHT, Nederland TEMPORARY

    For the TEV+ (Top End Vehicle) team at the Mercedes-Benz Customer Assistance Center we are looking for a new customer service representative The TEV+ department at Mercedes supports top end vehicles such as EQE, EQS, S-Class, SL, GLS and G-Class. · what we offerMercedes-Benz cont ...

  • ARLANXEO

    Global Function Controlling Partner

    4 dagen geleden

    ARLANXEO Geleen, Nederland

    Job Code: 2584- Location: RD Geleen, NL, 6167As the Global Functional Controller role you are in an important position as a strategic financial advisor to the Finance, IT, Procurement and Technology & Sustainability functions. You will play a pivotal role in driving financial pla ...

  • Wiertz Company

    Payroll Representative

    6 dagen geleden

    Wiertz Company Limburg, Nederland Voltijd

    Dow has an exciting opportunity for a Payroll Representative Germany, within Human Resources. The Payroll Representative Germany is part of the Payroll/T&A team in the EMEAI HR Solutions organization, located in Terneuzen, the Netherlands. · The HR Solutions organization is respo ...

  • Mettler Toledo

    Site Lead

    5 dagen geleden

    Mettler Toledo Limburg, Nederland

    Our Opening and Your Responsibilities In this position, you will be working on site at our outsourced warehouse in Heijen, the Netherlands. You will be the local site lead and MT representative, lead and develope the onsite MT teams and be overall accountable for seamless d ...

  • eurocontrol

    Communications and Stakeholder Relations Expert

    6 dagen geleden

    eurocontrol Maastricht, Nederland

    · Job Description · Description · –> · Within the Directorate Maastricht Upper Area Control Centre, the "Stakeholder Relations" service manages the stakeholder relations and customer consultations processes. It also manages internal/external and crisis communications.Your role w ...

  • Vebego

    Risk & Compliance Officer

    1 week geleden

    Vebego Voerendaal, Nederland

    As Risk & Compliance Officer, you identify areas of non-compliance or potential risks through risk assessments and internal audits on behalf of Vebego Group. You participate in projects in financial and administrative areas. In this role you directly report to the director Digita ...

  • ARLANXEO

    Global Function Controlling Partner

    4 dagen geleden

    ARLANXEO Geleen, Nederland

    As the Global Functional Controller role you are in an important position as a strategic financial advisor to the Finance, IT, Procurement and Technology & Sustainability functions. You will play a pivotal role in driving financial planning and analysis, cost management, and perf ...

  • Olympia

    Commercieel medewerker binnendienst

    8 uur geleden

    Olympia Roermond, Nederland

    Bedrijfsomschrijving · Je gaat werken bij een logistiek bedrijf in Roermond dat gespecialiseerd is in het fabriceren en distribueren van industriële slangen, koppelingen en accessoires. · Het is een informele organisatie waar de communicatielijnen kort zijn. Verder is het een be ...

  • TRIXXO

    Commercieel medewerker binnendienst

    2 dagen geleden

    TRIXXO Weert, Nederland

    Wat wij vragen · Opleiding · WO · Ervaring · Meer dan 10 jaar · Talen · Je beheerst Nederlands · Wat wij bieden · Uren · 40 · Vacaturebeschrijving · Voor onze klant in Weert zijn wij op zoek naar een proactieve commercieel medewerker binnendienst Over de functie · Vo ...

  • Lyondell Basell North America

    Waste Plastics Sourcing Manager

    1 week geleden

    Lyondell Basell North America Geleen, Nederland

    Are you looking for a role where you'll be responsible for securing targeted feedstock volumes for our recycling plants ? And do you have prior experience in wate management? Do you want to work in a leading international company within its field, in an environment where professi ...

  • Mercedes-Benz CAC

    Senior Customer Care Advisor

    18 uur geleden

    Mercedes-Benz CAC Heerlen, Nederland Voltijd

    *The Mercedes-Benz Customer Assistance Center* is an international multicultural organization and an integrated part of Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht, we think and act globally and take on a leading role for the Mercedes-Benz Customer Assistan ...

  • Mayfran

    Managing Director

    1 week geleden

    Mayfran Landgraaf, Nederland

    "Strategy", "people development", "continuity", "innovation", "operational excellence". In five terms the essence of this position. · The position: what are you going to do? · Being the Managing Director, you will be P&L responsible for Mayfran Europe, which consists of 5 comp ...

  • Boston Scientific

    Technical Sales Support Specialist

    4 dagen geleden

    Boston Scientific Kerkrade, Nederland

    About the role: · To provide remote technical support by phone, e-mail or virtual applications to external and internal customers in a critical 24x7 international Medical Capital Equipment environment. The role supports the EMEA region with the highest possible level of End User ...

  • Boston Scientific

    Technical Sales Support Specialist

    4 dagen geleden

    Boston Scientific Kerkrade, Nederland

    Additional Locations: N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling so ...