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Apeldoorn

    Support Analyst - Apeldoorn, Nederland - beBee Professionals

    beBee Professionals
    beBee Professionals Apeldoorn, Nederland

    3 dagen geleden

    beBee Professionals background
    Vertegenwoordigers van de klantendienst Freelance Klantenservice / ondersteuning
    Beschrijving
    BeBee Professionals is looking for a Support Analyst to join our team in Apeldoorn.

    The Support Analyst will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have a strong technical background and excellent customer service skills.

    The Support Analyst will be expected to:

    • Troubleshoot technical issues and provide solutions
    • Respond to customer inquiries in a timely manner
    • Monitor customer accounts and provide support as needed
    • Document customer interactions and technical solutions
    • Identify and escalate issues to the appropriate team
    • Maintain a high level of customer satisfaction

    The ideal candidate should have:

    • A Bachelor's degree in Computer Science or a related field
    • At least two years of experience in a technical support role
    • Excellent problem-solving and communication skills
    • Knowledge of customer service principles and practices
    • Proficiency in Microsoft Office and other software applications
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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