- Je ontzorgt onze klanten van A-Z m.b.t. hun FCL zendingen: pakt nieuwe zendingen die via het systeem/excel worden aangemeld op;
- Hiertoe zorg je voor de juiste documenten, zoals douane relateerde documenten en stem je af met de zeevaartmaatschappijen, rederijen en wegvervoerders. Uiteraard leg je alles goed vast in het systeem;
- De verdeling van het werk doe je samen met je teamgenoten; jullie zijn allemaal allround en kunnen elkaar goed ondersteunen;
- Uiteraard zorg je ervoor dat je klanten goed geïnformeerd zijn over de status van hun zendingen (track&trace), leveringsperiode en tarieven.
- Klantcontacten gaan voornamelijk in het Engels; dit is voor jou dan ook geen probleem.
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Customer Relation Specialist - Rotterdam, Nederland - Page Personnel
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Beschrijving
Deze afdeling is gericht op FCL containers. Het is een hecht en dynamisch team en iedereen werkt met een grote mate van zelfstandigheid en eigen verantwoording. Het is dé ideale plek om alle ins en outs van de supply chain bij een van de grootste logistieke organisaties ter wereld te leren kennen.
Description