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Amersfoort

    Customer Services Officer - Amersfoort, Nederland - FrieslandCampina

    FrieslandCampina
    FrieslandCampina Amersfoort, Nederland

    2 weken geleden

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    Beschrijving

    What we ask

    To be a successful in this position, you are/have:

  • MBO/HBO degree or equivalent in a relevant field.
  • Experience in a customer care or order management role, preferably in an international and fast-paced environment.
  • Strong communication skills in English and Italian (additional language skills are a plus, e.g. Spanish), both verbal and written, with the ability to effectively engage with clients and internal teams
  • Proficient in using Microsoft Office. Experience with SAP is a plus
  • A customer-centric approach with a passion for delivering exceptional service
  • Ability to work effectively as a team player, collaborating with colleagues and contributing to a positive and cooperative work environment
  • Strong attention to detail with the ability to multitask and prioritize tasks effectively.
  • Problem-solving skills to address customer concerns and find appropriate resolutions.

    • What we offer

  • Dynamic environment, working together with many different departments (Sales, Logistics, Planning)
  • You'll be payed conform the "CAO voor de zuivelindustrie" in scale 7 (range 3277,28 – 4029,03 euro per month) with good benefits and market-based pension, a workweek of 36 hours (week A: 4 days and week B: 5 days or 4,5 days per week), holiday allowance of 8%, 4% end-of-year reward
  • FrieslandCampina offers a good work/life balance, and does not only reward in money, but also in personal development and education.
  • An informal & friendly work environment where you collaborate with enthusiastic and professional colleagues
  • We offer trust and autonomy to ensure long-term impact for better nutrition worldwide
  • Hybrid working environment: Able to work from home (office supplies will be provided) and the office (incl. NS businesses card)
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