- Responding to customer inquiries via phone, email, and other channels
- Troubleshooting customer issues and providing technical support
- Documenting customer interactions and providing feedback to management
- Identifying customer needs and providing solutions
- Maintaining customer records and updating customer information
- A minimum of 2 years of customer service experience
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Knowledge of customer service software and databases
- Ability to work independently and as part of a team
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Customer Assistance Analyst - Velsen, Nederland - beBee Professionals
Beschrijving
BeBee Professionals is looking for a Customer Assistance Analyst to join our team in Velsen.The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.
The Customer Assistance Analyst will be responsible for:
The ideal candidate should have:
