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    Customer Assistance Analyst - Zaanstad, Nederland - beBee Professionals

    beBee Professionals
    beBee Professionals Zaanstad, Nederland

    1 week geleden

    beBee Professionals background
    Vertegenwoordigers van de klantendienst Freelance Klantenservice / ondersteuning
    Beschrijving
    beBee Professionals is looking for a Customer Assistance Analyst to join our team in Zaanstad.

    The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.

    The Customer Assistance Analyst will be responsible for:

    • Responding to customer inquiries via phone, email, and other channels
    • Troubleshooting customer issues and providing technical support
    • Documenting customer interactions and providing feedback to management
    • Identifying customer needs and providing solutions
    • Maintaining customer records and updating customer information

    The ideal candidate should have:

    • A minimum of 2 years of customer service experience
    • Excellent communication and problem-solving skills
    • Strong customer service orientation
    • Knowledge of customer service software and databases
    • Ability to work independently and as part of a team
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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