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    Customer Assistance Analyst - Amersfoort, Nederland - beBee Professionals

    beBee Professionals
    beBee Professionals Amersfoort, Nederland

    2 weken geleden

    beBee Professionals background
    Vertegenwoordigers van de klantendienst Freelance Klantenservice / ondersteuning
    Beschrijving
    beBee Professionals is looking for a Customer Assistance Analyst to join our team in Amersfoort.

    The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.

    The Customer Assistance Analyst will be responsible for:

    • Responding to customer inquiries via phone, email, and chat
    • Troubleshooting customer issues
    • Providing technical support
    • Documenting customer interactions
    • Identifying customer needs and providing solutions
    • Maintaining customer satisfaction

    The ideal candidate should have:

    • A minimum of 2 years of customer service experience
    • Excellent communication and problem-solving skills
    • Strong customer service orientation
    • Knowledge of customer service software, databases, and tools
    • Ability to work in a fast-paced environment
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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