Front Office Receptionist - Schiphol-Rijk, Nederland - Radisson Blu Hotel Amsterdam Airport

Beschrijving

Can you be our guests' superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Radisson Blu Hotel Amsterdam Airport is a true icon near Amsterdam Airport Schiphol. In 2024 we celebrate our 25th Anniversary. With over 100 associates we deliver great service and we need your support to make it excellent If we look ahead to 2024 we foresee the launch of our new restaurant concept, implementation of RFID chipped Linen, Preparation for renovation Two bedroom floors, Moving from Gas to City heating and much more

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Receptionist:

• Supports the smooth running of the Front Office department, where all aspects of the guest journey and experience are delivered to the highest level
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Takes proactively part in enrolling members to our loyalty program Radisson Rewards Enroll our guest and deliver the benefits for our Club, Premium and VIP members
• Collaborates with their supervisors and managers, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required