Teamlead Horeca - Hilvarenbeek, Nederland - Beekse Bergen

Beschrijving

As Horeca Team Lead, you are ultimately responsible for your own horeca square within Safaripark Beekse Bergen. This square includes a restaurant and several horeca points. You directly manage 4 supervisors and coach around 30 people daily on quality and guest orientation. You get to work every day with a magnificent view of the savannah with wild animals like hippos, ring-tailed lemurs, and pelicans. In short, are you ready for an adventure where every day brings something new? This might just be the perfect opportunity for you.

What You'll Enjoy Doing

As Horeca Team Lead, you hold the final responsibility for everything happening at Kongoplein. This area comprises a self-service restaurant and 7 outdoor sales points. Your responsibilities include achieving the revenue targets for this square, ensuring quality standards, and enhancing guest satisfaction. You achieve this by:

• Being accountable for revenue and collaborating with the Safaripark Horeca Manager on strategies to achieve it;
• Leading your team of around 75 colleagues, guiding and coaching them. This involves onboarding new team members, conducting performance reviews, and focusing on their development;
• Having the opportunity to introduce your own ideas, such as suggesting menu changes. You can brainstorm with fellow Team Leads from other horeca locations;
• Managing inventory by liaising with suppliers and the horeca staff on assortment, concept development, and product procurement;
• Optimizing staff schedules while considering revenue and labor costs.

In this role, you will report to the Safaripark Beekse Bergen Horeca Manager.

Your Work Environment

As Horeca Team Lead, you are the familiar face within the warm, friendly, and eager-to-learn Kongo team. This pleasant group of colleagues, including students, scholars, and experienced team members, often ends the day together with a drink.

Safaripark Beekse Bergen offers a unique workplace surrounded by beautiful animals. As visitors take the walking safari past the savannas with wildlife, they will encounter 3 different horeca squares. These locations are enveloped by wild animals, providing you with a stunning view during your workday. For example, you can spot lions at the Safari Square, hippos at the Kongoplein, and elephants at the Afrikadorp.

How to Be the Perfect Fit
By being yourself. You are creative, full of energy and ideas to nurture your team. You possess self-awareness, are critical, and enjoy implementing improvements. Besides, you are a true host and know how to inspire and encourage your team in terms of guest service. Additionally, you have:

• A completed vocational education in Horeca or Tourism;
• Demonstrable work experience in a similar managerial role;
• Fluent in Dutch and English;
• A flexible mindset (weekends, holidays, and school breaks are regular working days for you).

What We Offer

As Horeca Team Lead, you will strengthen our team for 40 hours per week. The corresponding benefits are based on 40 hours (full-time):

• Salary ranging from €3,193.34 to €3,962.82 based on scale 7 (cao-dagrecreatie), scaling according to your knowledge and experience;
• 25 vacation days;
• Travel allowance and a favorable pension scheme;
• Unlimited free access for 5 people to all amusement parks and zoos of Libéma (such as Beekse Bergen, Aviodrome, Zooparc Overloon);
• Ambassador discount up to 50% for a stay at our Safari Resort, Safari Hotel, Lake Resort, and Dierenbos.

Feeling Excited?
Great! Apply through the application button, and we will be in touch soon. If you have any questions, feel free to reach out to Lenneke den Hartog-Bruijns.

A Certificate of Good Conduct (VOG) application is part of the procedure.