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Customer Service Officer Commercial Department - Lelystad, Nederland - GXO Logistics, Inc.
Beschrijving
Logistics at full potential
Are you the professional who wants to combine the advantages of working for a big multinational company with start-up energy and ambitions? Do you want to be part of something new, something exciting being part of the commercial team? For our new and growing site in Lelystad, working for a well-known Global Fashion brand, we are looking for a Customer Service Officer within the Commercial Department.
As Customer Service Officer, your main responsibility will be to review all the goods entering the Distribution Centre. Managing and resolving all kind of incidents related to the garments. This job involves tasks such as labelling checks, sending priority samples, monitoring the stock and make entry forecasts, ensuring that the items are suitable to be distributed.
What you do on a typical day
• Management and resolution of incidents
• Monitor sales through the Distribution tools
• Receive orders from purchasers or product sales personnel: management of stores special orders, and samples requests
• Check labelling incidents
• Follow up special operations and coordinating with warehouse to complete distribution in the set times
• Monitoring issues of stock
• Reporting and managing issues with external and internal agents such as: warehouse, arrivals, transport and exports, customs, administration (stock control), suppliers, purchasers, workshops (price changes, labels, etc.)
What you need to succeed at GXO
• You have a bachelor's degree in business management or administration
• You are fluent in English and have excellent verbal and written communication skills
• Knowledge of Spanish would be an advantage
• You have availability to work in shifts
• You have the ability to interact and take initiative when it is needed
• You are committed to deliver high quality work and you have a professional critical attitude
• You are self-driven, result-oriented and like to work pro-actively
• You have a high Knowledge of Microsoft office and Excel at a professional level
• You can work under pressure and easily adapt to changing situations and environments
What we offer you
• Besides a competitive salary and a function with a lot of responsibilities and variety, we will assure you that not a single day is the same
• A dynamic and growing organization, with lots of space for personal input and development
• A highly motivated team on site with ambitions to grow and improve every single day
• A pleasant working atmosphere on site and in your department
