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Jefke Schippers

Jefke Schippers

!e line support medewerker
Dronten, Dronten

Sociaal


Over Jefke Schippers:

● Customer-oriented                      ● Result-oriented             ● Decisive leader 

● Motivator / Inspirator                  ● Team player                 ● Ambitious 

● Innovative                                ● Driven professional        ● Stress resistant

● Strong communication Skills        ● Solution oriented            ● Analytical skills

● Proactive                                 ● Social                            

● Flexible                                    ● Helicopter view             

 

Work Experience

Oktober2022 t/December 2022 

:AstraK

  • Developing the Benelux for Astrak Germany

 

April 2022 t/m Agust 2022

 : Equinix

 

  • 1e line support with IT and server problems

January 2019 t/m April 2022

 :Polestar and Volvo

 

  • The start-up of Polestar.
  • The first support agent at Polestar.
  • The first support agent at care by Volvo starting the 2e of September.
  • Answering and processing incoming orders.
  • Solving problems in the customer's order process.
  • Specialize in problems with credit applications

 

January 2017 t/m December 2018

     Microsoft Office 365 call center agent technical support, billing and subscriptions.

 

          • The care and support of users of Office 365

          • Service make agreements with companies.

          • Restoring technical problems

 

2015 t/m 2017

               Manager Schippers Sales Solutions  my own company.

 

  • Sales supplies and hardware 
  • Develop new sales opportunities at small an medium sized enterprises 
  • Establishing and monitoring, among others. reports / business cases     
  • Producing tenders 
  • Pro-active management and regular consultation with customers and suppliers

 

2015 t/m 2016

               Freelance account manager D&B graphic Solutions   

 

  • Sales supplies and hardware OKI Printers   
  • Develop new sales opportunities at print and Sign companies 
  • Establishing and monitoring, among others. reports / business cases     
  • Pro-active management and regular consultation with customers and supplier

 

 

2009 t/m 2015

               Accountmanager Benelux Regma   

  • Sales supplies and hardware in the Benelux
  • Develop new sales opportunities in the Benelux 
  • Establishing and monitoring, among others. reports / business case/ budgets
  • Write and Execute Sales Plan
  • Pro-active management and regular consultation with customers and suppliers
  • Marketing plan writing for the regionspecified by me and products

 

 Diploma’s:

 

2017        Microsoft training 1e line support

1986        Graphic school (graphic printing ) MBO

1979        Mavo-4 diploma
   

             

Additional courses: 

  • Lfp training                   Mutoh en HP
  • Trackselling                 Regma 
  • Digitale printing techniek  Ricoh Academy
  • Papier kennis 1en2         Proost en brandt 
  • Druk en Print                          Proost en brandt 
  • Excel 1 en 2                 Antalis          
  • Sales                           G.E.A

 

Additional skills

 

  •  Language skills:           Dutch           (native language)

                                  English  (speaking, writing, reading)

                                  German (speaking, listening, reading)

 

 Driving license:             Driving license     B     

     

 Hobbies:                     Theater, Walking, Travel. aquatics                                  

 

Ervaring

I have already mentioned this in my CV

 

Onderwijs

I have already mentioned this in my CV

 

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