
Jefke Schippers
Klantenservice / Ondersteuning
Over Jefke Schippers:
● Customer-oriented ● Result-oriented ● Decisive leader
● Motivator / Inspirator ● Team player ● Ambitious
● Innovative ● Driven professional ● Stress resistant
● Strong communication Skills ● Solution oriented ● Analytical skills
● Proactive ● Social
● Flexible ● Helicopter view
Work Experience
Oktober2022 t/December 2022
:AstraK
- Developing the Benelux for Astrak Germany
April 2022 t/m Agust 2022
: Equinix
- 1e line support with IT and server problems
January 2019 t/m April 2022
:Polestar and Volvo
- The start-up of Polestar.
- The first support agent at Polestar.
- The first support agent at care by Volvo starting the 2e of September.
- Answering and processing incoming orders.
- Solving problems in the customer's order process.
- Specialize in problems with credit applications
January 2017 t/m December 2018
Microsoft Office 365 call center agent technical support, billing and subscriptions.
• The care and support of users of Office 365
• Service make agreements with companies.
• Restoring technical problems
2015 t/m 2017
Manager Schippers Sales Solutions my own company.
- Sales supplies and hardware
- Develop new sales opportunities at small an medium sized enterprises
- Establishing and monitoring, among others. reports / business cases
- Producing tenders
- Pro-active management and regular consultation with customers and suppliers
2015 t/m 2016
Freelance account manager D&B graphic Solutions
- Sales supplies and hardware OKI Printers
- Develop new sales opportunities at print and Sign companies
- Establishing and monitoring, among others. reports / business cases
- Pro-active management and regular consultation with customers and supplier
2009 t/m 2015
Accountmanager Benelux Regma
- Sales supplies and hardware in the Benelux
- Develop new sales opportunities in the Benelux
- Establishing and monitoring, among others. reports / business case/ budgets
- Write and Execute Sales Plan
- Pro-active management and regular consultation with customers and suppliers
- Marketing plan writing for the regionspecified by me and products
Diploma’s:
2017 Microsoft training 1e line support
1986 Graphic school (graphic printing ) MBO
1979 Mavo-4 diploma
Additional courses:
- Lfp training Mutoh en HP
- Trackselling Regma
- Digitale printing techniek Ricoh Academy
- Papier kennis 1en2 Proost en brandt
- Druk en Print Proost en brandt
- Excel 1 en 2 Antalis
- Sales G.E.A
Additional skills
- Language skills: Dutch (native language)
English (speaking, writing, reading)
German (speaking, listening, reading)
Driving license: Driving license B
Hobbies: Theater, Walking, Travel. aquatics
Ervaring
I have already mentioned this in my CV
Opleiding
I have already mentioned this in my CV
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