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- Check incoming e-mails from (potential) customers with questions, quote requests or orders to be entered into our system;
- Ask clarifying questions by e-mail, phone, or in person to dig deeper into a customer's application to determine the best solution;
- Connect with engineering colleagues in Europe or the US to get information about more complex topics;
- Support customers with troubleshooting in the European lab or visit the customer to solve the problems on-site;
- Support your distribution partners with questions, quoting, and troubleshooting by e-mail, phone, or by doing joint-customer visits;
- Having a meeting with marketing to help develop better campaigns;
- Doing a training session about a new product that will be launched;
- Going home knowing that you have made multiple customers happy.
- A bachelor's or master's degree in science, engineering, or mathematics;
- Strong written and verbal English skills are required (at least C1-level);
- Experience in a (inside) sales position is a plus;
- Knowledge of or interest in fluid control applications
- Knowledge or a strong interest in one or more of the following fields: physics, aerospace, semiconductor technology, environmental analysis, education, process control, manufacturing, optical sciences, bioprocess, chemistry
- Team player, active listener, attentive learner, and receptive to training.
- A 32-40 hours per week position;
- A competitive salary with benefits, such as a pension plan and company bonus;
- Intensive on-the-job training, including a 2-weeks stay at our headquarters in the US;
- Ample opportunities for personal development and growth based on a personal development plan, focused on your growth and needs to bring you to the next level;
- 25 vacation days per year;
- A focus on getting things done, not on controlling people;
- Regular team building activities.