Servicenow Cmdb Analyst - Amsterdam, Nederland - IQ ESM

Beschrijving

ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits

We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands.

You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue.

It's the job of the SACM team to define which items should be tracked and how to do so.

The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes.

By centralizing all configuration information, leaders can better understand critical CIs and their relationships.

CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management.

Ideally holding a degree in computer science, with focus on processes and data.

Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre:
SQL, BI-tools, MS Access experience.