Medewerker service en support - Leeuwarden
1 maand geleden
Job summary
Als servicemedewerker draag je bij aan een positieve klantervaring door klanten te ondersteunen bij vragen en problemen.- Klanten: telefonisch en per mail ondersteunen bij vragen en problemen;
- Oplossingen: meedenken en zorgen voor een klantgerichte aanpak;
- Samenwerking: afstemmen met collega's van klantenservice, magazijn en monteurs om issues snel op te lossen;
- Verbeteringen: ideeën aandragen om service en processen te optimaliseren; Showroom : twee keer per maand op zaterdag klanten helpen van 10.00 tot 16.00 uur.
Functieomschrijving
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