General Manager - Houten, Nederland - Lotus Cars Europe B.V.

Lotus Cars Europe B.V.
Lotus Cars Europe B.V.
Geverifieerd bedrijf
Houten, Nederland

1 week geleden

Daan Van den Berg

Geplaatst door:

Daan Van den Berg

werver van beBee
Beschrijving
Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.

Lotus Cars Europe B.V. is responsible for the Marketing, Sales and After Sales of the Lotus Cars products in the European region. With Lotus's expansion in Europe, the opening of Lotus Centre Houten marks a pivotal moment.

To bring the company to the level we want it to be, we are looking for a General Manager for Automotive Retail Centre to oversee this Lotus Retail Organisation owned sales and service location in Houten, Netherlands.


Summary:


As the P&L leader of this standalone retail center, encompassing sales, marketing, after-sales, and more, you will spearhead profitability and elevate customer service to unprecedented levels, redefining the automotive retail experience.


What you'll do:


  • Deliver yearonyear sales and aftersales results aligned with strategic plans and KPIs.
  • Assume overall responsibility for all sales operations, ensuring smooth functioning of the Lotus Centre, from (new and preowned) product display, tradein, finance and leasing offering, etc. to final delivery/handover.
  • Oversee all aspects of aftersales operations, including service, parts, and merchandise, to ensure seamless functionality of the Lotus Centre Workshop.
  • Coach and develop employees to foster a highperforming team, ensuring optimal resource allocation based on seasonality, footfall, and operating hours.
  • Cultivate a customercentric approach, striving to deliver a unique and effortless experience for every customer.
  • Stay attuned to retail customer and market trends in the Netherlands within the Lotus and competitor landscape, utilizing insights to distinguish Lotus products and services.
  • Serve as the local ambassador for the Lotus Centre, embodying the brand's ethos and DNA in every customer interaction, and instilling these values within the team.

What you'll bring:


  • Real passion for sales, aftersales, customer experience, and satisfaction.
  • Multiple years of experience in dealership management with P&L responsibility and a strong understanding of the automotive industry in The Netherlands.
  • Exceptional team management skills coupled with the delivery of the highest levels of customer satisfaction.
  • Fluency in Dutch and English is a mandatory requirement; proficiency in additional European languages, especially French and/or German, is advantageous.
  • Entrepreneurial, organized, reliable, and resultsdriven professional.
  • Empathetic communication skills and determination to succeed within a challenging customer service environment.
  • Leader attitude, capable of leading a team and working on both strategic and operational levels.
  • Key data management, financial knowhow, and reporting skills.
  • Organized, reliable and resultsdriven professional
  • Must have a practical mind to solve problems with a big picture vision.

What we offer:


  • You'll be working from an
    exclusive location, with your office offering a view of our amazing hypercars at the Houten store.
  • We provide a
    company car to make your commute smoother than a freshly waxed sports car.
  • We believe in taking care of ourselves, both inside and out. Our Employee Assistance Program
    (EAP) and our **250;
- wellness allowance**, you can invest in activities that make you feel good.

  • We offer a
    pension scheme fully covered by Lotus.
  • Enjoy your
    25 holiday days, giving you ample opportunity to unwind, explore, or bingewatch your favorite shows.
-
Work with an international crew and experience a delightful blend of cultures, languages, and perspectives.


Additional Information:


  • This role will be working from our Houten office

Our Company:


Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track.

Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world's first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT. By 2026 Lotus will produce three more all-electric lifestyle models that change the game.

As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them. In Lotus Cars Europe we form a diverse and international team working from our European HQ based in Amsterdam.

We're not just a car company; we're a diverse mix of talent from all walks of life.

At Group Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization.

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