- Ensure that daily activities are operating optimally and are compliant in accordance with the company's code of conduct and compliance standards. Review, revise and implement changes as required
- Support innovation within Booking's expense and credit card practice and implement changes
- Prepare analysis of credit card accounts that are aged and take actions to resolve the aged balances
- Ensure compliance in adherence to the global credit card policy
- Reviewing, reconciling and approving a defined set of corporate cards
- Administer and support the development of a comprehensive gift card program
- Effectively and efficiently deal with all day-to-day corporate credit card related issues and queries
- Collaborate with other departments and stakeholders to look for constant improvement and keeping the Company's Expense Policy maintained and relevant
- Participate with the testing and implementation of new tools and software
- Research and resolve expense discrepancies and issues
- Analyse existing operational processes and identify opportunities for improvement
- Review expense claims for compliance with company policy
- Ensure proper configuration of expense systems/tools, such as Concur, AppZen, etc. and "Administer corporate credit card program
- Identify opportunities to drive value through process automation and the elimination of process waste
- Design and produce a comprehensive suite of KPI reportage
- Ensure all expense reports are processed in accordance with the Travel and Expense Policy;
- Monitor the daily feed from Concur to SAP: correct the errors and make sure the data from Concur has correctly entered SAP;
- Process Cash Advances and monitor the aging;
- Reply and handle Zendesk tickets;
- Prepare expense data analysis, cooperating with other departments to support our stakeholders;
- Reconcile 15+ NL Travel corporate credit cards;
- Research and resolve expense discrepancies and issues;
- Review and process 80+ corporate credit cards on a monthly basis;
- Improve current reporting, KPI's and audit rules;
- 3+ years of experience in expense reimbursement/Credit Cards
- Relevant experience working in the Travel Business essential
- Profound knowledge of Concur Travel and Concur Expense
- Ability to write procedures and policies and translate them into the Booking environment
- Advanced computer skills, including a good working knowledge of Word and Excel required
- Highly proficient in both spoken and written English
- High analytical and conceptual
Senior Expense and Cards Specialist - Amsterdam, Nederland - Booking
Beschrijving
As a Senior Expense Specialist you are responsible for the daily operations of the Expense Team, responsible for all employee expense claims. You will drive changes and be responsible for enhancement of reporting, KPI's and audit rules in Concur and AppZen.
As a Senior Expense Specialist you will also serve as the liaison between employee cardholders and the issuing bank, act as point of contact to provide assistance with account issues, delinquencies and monitoring of accounts, as well as communicate and coordinate with the bank on behalf of Last but not least you will take ownership of the travel lodge card setups and have the ability to manage multiple processes while providing an outstanding customer experience to your internal stakeholders.
You will support innovation within the team and implement changes, collaborate closely with departments stakeholders to look for constant improvements and keep the Company's Expense Policy maintained and relevant.
RESPONSIBILITIES :
Credit Cards:
Expenses:
REQUIREMENTS:
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.