Head of Business Optimization - Hoofddorp

Alleen voor geregistreerde leden Hoofddorp, Nederland

2 dagen geleden

Are you ready to lead transformation at scale? · Can you translate strategy into measurable operational excellence? · Do you thrive when driving complex, cross functional programs that reshape how an international organization performs? · At HeadFirst Group, this role sits at the ...

Functieomschrijving

Are you ready to lead transformation at scale?

Can you translate strategy into measurable operational excellence?

Do you thrive when driving complex, cross functional programs that reshape how an international organization performs?

At HeadFirst Group, this role sits at the center of strategic execution and scalable growth.

The role

As Head of Business Optimization, you lead the engine behind operational excellence across the full customer journey.

From Client Sales and Customer Success to Talent Management and back office operations, you ensure strategy is translated into scalable, high impact execution.

You lead a team of Program Managers and oversee a portfolio of cross functional transformation initiatives. You strengthen governance, drive efficiency, align technology with operations and ensure that major programs deliver measurable business impact.

This role requires a strong combination of strategic thinking, financial acumen and program delivery excellence within an HR Tech environment.

Your impact at HeadFirst Group

You Directly Influence

Operational efficiency and scalability
Cross functional alignment
Margin improvement and cost control
Customer journey optimization
Program delivery predictability
Executive visibility and governance maturity

You create structure where complexity exists.

You drive execution where strategy demands action.

You enable sustainable growth through disciplined program leadership.

What You Will Be Doing

Define and execute the Business Optimization strategy aligned with growth and operational excellence objectives
Lead and develop a team of Program Managers, embedding high standards in program governance and delivery
Own a portfolio of large scale transformation programs across commercial, operational and HR Tech domains
Establish clear KPIs and performance metrics linked to business outcomes and financial impact
Ensure end to end governance from business case to implementation and performance tracking
Drive alignment between Product & Technology, Finance, Marketing, HR and IT to ensure execution excellence
Build robust governance frameworks with consistent reporting and executive level visibility
Proactively manage risks, dependencies and cross program interdependencies
Oversee budget management, resource allocation and financial performance of major initiatives
Standardize processes and best practices across HR Tech deployments and business operations
Leverage data, analytics and AI to continuously optimize workflows and decision making
Ensure compliance with regulatory, data privacy and operational standards across programs

About HeadFirst Group

HeadFirst Group is a leading international HR Tech service provider in external workforce solutions and talent intelligence. We combine technology, data and human capital to enable scalable workforce management.

As we continue to scale internationally, operational excellence and structured program governance are critical to sustainable growth. The Head of Business Optimization plays a key role in strengthening execution power across our European organization.

What We Offer

A high impact executive leadership role shaping company wide transformation
The opportunity to professionalize and scale Business Optimization at international level
A performance driven and collaborative environment focused on continuous improvement
Competitive compensation, bonus structure and growth opportunities within a fast scaling HR Tech organization. For the complete package, please feel free to contact the recruiter.

Here's what we offer you

Vakantiegeld en vrije dagen

Je ontvangt 8,33% vakantiegeld en hebt recht op 27 vakantiedagen per jaar op basis van een fulltime dienstverband. Zo heb je voldoende ruimte om op te laden.

Hybride werken

Wij ondersteunen hybride werken en hanteren hiervoor een 60/40-verdeling, waarbij je bij een fulltime dienstverband drie dagen op kantoor bent en twee dagen vanuit huis kunt werken.

Premievrij pensioen

Wij betalen jouw volledige pensioenpremie. Je bouwt dus pensioen op zonder dat je daar zelf aan bijdraagt. Je houdt hierdoor een hoger nettosalaris over.

Prestatiebonus

Afhankelijk van jouw prestaties én die van HeadFirst Group kun je jaarlijks een extra beloning ontvangen van één of twee maandsalarissen.

Maandelijkse extra's

Je ontvangt een maandelijkse vergoeding voor internet, een vitaliteitsbudget, een bijdrage voor lunch en ondersteuning bij het inrichten van je thuiswerkplek.

What we expect from you

Master's degree in Business Administration, Information Systems or related field
10 plus years of experience in program or portfolio management, including at least 5 years in a senior leadership role
Proven experience within HR Tech, SaaS or professional services environments
Deep understanding of HR processes including talent acquisition, payroll, compliance and workforce analytics
Strong financial and operational acumen with experience managing significant budgets
Experience building governance frameworks and driving enterprise wide transformation
Expertise in Agile and or SAFe methodologies
Strong stakeholder management skills at executive level