- Process all transactions accurately through relevant company systems within department guidelines and Quality requirements
- Process all queries within department guidelines through relevant company systems
- Ensuring a high level of customer support to all customers at all times, taking ownership for first point of contact resolution wherever possible
- Liaise with relevant courier companies and / or relevant internal teams to ensure prompt delivery to all customers
- Manage emergency orders / requests as necessary and communicate to various manufacturing plants, etc. as required
- Maintain and update customer data as required
- Process customer feedback and product complaints through relevant company systems and within the required timelines
- Work with Cook Medical Sales Teams, Remote Inventory Control team and Logistics teams to ensure fastest possible turnaround on all inventory, inventory returns and resolution of any issues that may occur on route.
- Take on additional tasks and involvement in the execution of new departmental projects / initiatives as required
- Manage key business processes as required, including highlighting required changes, documenting updates and providing associated training
- Previous experience in a multi-national customer service environment advantageous
- Fluency in one or more European languages (as well as English) - German / Dutch advantageous
- Good written and spoken English language skills for those Representatives for whom English is not the mother language
- Excellent telephone manner and interpersonal skills
- Excellent data entry skills. Good working knowledge of Microsoft Office
- Attention to detail, accuracy and ability to multitask
- Ability to work under pressure and on own initiative with a positive attitude to problem-solving
- Hybrid Work Model
- Company sponsored Defined Contribution pension scheme
- Medical Health Insurance cover for you and your immediate family
- Life Assurance and Income Protection cover
- Educational Assistance
- Performance related Bonus
- Extensive health & wellness program including Indian head massages, healthy lifestyle seminars, mindfulness courses, physio sessions, flu vaccinations, nutrition talks
- Fully equipped gym on site
- 39-hour week with flexible start & finish times
- Paid time off to participate in volunteer activities
- Free parking
- Subsidised restaurant
- Sports & Social club
-
Territory Account Manager
1 dag geleden
Arista Networks Amsterdam, Nederland VoltijdJob Description · We are looking for an entrepreneurial new business Territory based Account Manager located in the Netherlands to be focused on creating and growing all aspects of sales into a list of accounts, which fall within the Territory. · This role requires an individual ...
-
Territory Sales Manager
3 weken geleden
Revinate Amsterdam, NederlandRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with gues ...
-
Territory Manager Continence Care
1 week geleden
Coloplast Amersfoort, NederlandSalaris: € 4500 tot 5500 bruto per maand · (. fulltime, afhankelijk van opleiding en ervaring) · Dienstverband: 32-40 uur · Standplaats: regio Zuid-Oost Nederland · Als jij de (ziekenhuis-) kamer binnenloopt, vult deze zich direct met jouw positiviteit en energie. Zorgprofessiona ...
-
Territory Manager Interventional Urology
2 dagen geleden
Coloplast Amersfoort, NederlandSalaris: € 5000 tot 6200 bruto per maand · (. fulltime, afhankelijk van opleiding en ervaring) · Dienstverband: 40 uur · Standplaats: regio Noord · Stap binnen in de operatiekamer van ziekenhuizen.... · Wil jij direct en zichtbaar bijdragen aan de kwaliteit van patiëntenzorg, ...
-
Territory Manager Ostomy Care
1 dag geleden
Coloplast Amersfoort, NederlandSalaris: € 4500 tot 5500 bruto per maand · (. fulltime, afhankelijk van opleiding en ervaring) · Dienstverband: 32-40 uur · Standplaats: regio Noord-West Nederland · Als jij de (ziekenhuis-) kamer binnenloopt, vult deze zich direct met jouw positiviteit en energie. Zorgprofessi ...
-
Territory Sales Manager Northern Europe
3 weken geleden
Brunswick Amsterdam, NederlandTerritory Sales Manager Northern Europe page is loaded · Territory Sales Manager Northern Europe · Apply locations Amsterdam, Netherlands time type Full time posted on Posted 3 Days Ago job requisition id JR Are you ready for what's next? · Come explore opportunities within B ...
-
Territory Manager Interventional Urology
2 weken geleden
Coloplast A/S Amersfoort, Nederland· Salaris: € 5000 tot 6200 bruto per maand · (o.b.v. fulltime, afhankelijk van opleiding en ervaring) · Dienstverband: 40 uur · Standplaats: regio Noord · Stap binnen in de operatiekamer van ziekenhuizen.... · Wil jij direct en zichtbaar bijdragen aan de kwaliteit van patiënt ...
-
Territory Manager
3 weken geleden
Leiden Bio Science Park Leiden, NederlandOffer · A challenging full-time position in an international, fast-growing high-tech environment; · Ample opportunities for personal development and growth; · A fun team with colleagues from all over the world that love what they do; · A competitive base salary, commission plan & ...
-
Sales Account Manager
3 weken geleden
RELX Amsterdam, Nederland VoltijdAbout the Role · You will be responsible for driving new business sales, developing key relationships, and driving product value. You will aim to bring in new business by prospecting into professional services driving InterAction as market leading CRM software. You will open up e ...
-
Senior Sales Executive
1 week geleden
SOPHiA GENETICS Amsterdam, Nederland VoltijdDo you have previous experience in either Enterprise Software Solutions or NGS Workflow products (Lab Prep, Equipment or Software)? Are you passionate about selling a product with a true purpose? · Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Sales ...
-
Field Application Scientist,
1 week geleden
MaxCyte, Inc. Amsterdam, Nederland VoltijdJob Type Full-time Description The Field Applications Scientist (FAS) provides technical and troubleshooting support to customers of MaxCyte's Scalable Transfection Systems, with primary focus on cell therapy and protein production/expression but will work with customers in multi ...
-
Regional Director, Acquisition, Enterprise
5 dagen geleden
MongoDB Amsterdam, NederlandThe database market is massive (IDC estimates it to be $119B by 2025) and MongoDB is leading its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the ...
-
Manager | Territory Sales | Dutch
3 weken geleden
Adams Multilingual Recruitment Leiden, Nederland VoltijdOur client is a well-estabilished corporate with 100+ years of history and a global presence. · We are seeking a Manager - Territory Sales to grow the Institutional business, which offers chemical products and solutions for customers in food service and hospitality industries suc ...
-
Account Manager
1 week geleden
BMC Software, Inc. Amsterdam, NederlandDescription and Requirements · #LI-MM1 "At BMC trust is not just a word - it's a way of life" · We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows ...
-
EMEA QMS Planner
3 weken geleden
BSI Amsterdam, Nederland VoltijdGreat that you're thinking about a career with BSI · Job Title: EMEA QMS Planner (Regulatory Services) – 12 month FTC · Reports To:EMEA QMS Planning Team Manager (Regulatory Services) · Location: Amsterdam Office Based (flexible working options available) · About the Role: · ...
-
Senior Revenue Recognition Analyst
4 dagen geleden
BMC Software, Inc. Amsterdam, NederlandDescription and Requirements · #LI-MS2 "At BMC trust is not just a word - it's a way of life" · We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows ...
-
Sr Solution Consultant
2 weken geleden
ServiceNow Amsterdam, Nederland VoltijdJob Description · As a member of our Solution Consulting team, you will have a major impact on our future success. You will help guide revenue for our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical cons ...
-
Business Development Representative
1 week geleden
Board Amsterdam, Nederland VoltijdWe are currently looking for a Dutch-speaking Business Development Representative to join us in Spain. · The successful candidate will be responsible for identifying and qualifying new sales opportunities for our business in the Benelux and Nordics region. Reporting into the Bu ...
-
Strategic Account Manager
6 dagen geleden
Lepaya Amsterdam, Nederland full_or_DeeltijdJoin Lepaya · Why we need you · Lepaya seeks a dynamic and results-oriented Strategic Account Manager to join our Consulting & Tech industry team. As a Strategic Account Manager, you will acquire and manage large (multinational) customers and contribute to Lepaya's overall succes ...
-
Senior Technical Program Manager, Data Center Delivery
6 dagen geleden
Google Amsterdam, NederlandMinimum qualifications: Bachelor's degree in electrical or mechanical engineering, a technical field, or equivalent practical experience. · Candidates will typically have 8 years of experience in program management. · Experience in Project Management. · Experience in Electric ...
Territory Manager - Amsterdam, Nederland - Cook Medical
Beschrijving
Overview
Provide a professional, friendly and efficient service to customers and Cook Medical Sales teams throughout Europe. Input customer orders to the Cook European order-entry system and provide timely and accurate responses to customer queries.
Reporting to: Team Leader 1, Customer Support
Responsibilities
Qualifications
About Cook Limerick
Cook Medical has been in Limerick since 1996, starting out with labeling and distribution and steadily growing and evolving to include manufacturing, centralised customer support and on to collaborative product development in the Innovation Centre. The Ireland location is our European headquarters and houses our EMEA Support Centre. This location currently employs more than 1000 people and manufactures 10% of Cook's products for global markets.
Our employee benefits include:
#LI-Hyrbid