- Responding to customer inquiries via phone, email, and chat
- Troubleshooting customer issues
- Providing technical support
- Documenting customer interactions
- Identifying customer needs and providing solutions
- Maintaining customer satisfaction
- A minimum of 2 years of customer service experience
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Knowledge of customer service software, databases, and tools
- Ability to work in a fast-paced environment
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Customer Assistance Analyst - Súdwest-Fryslân, Nederland - beBee Professionals
Beschrijving
beBee Professionals is looking for a Customer Assistance Analyst to join our team in Súdwest-Fryslân.The successful candidate will be responsible for providing customer service and technical support to our customers. The ideal candidate should have excellent communication and problem-solving skills, as well as a strong customer service orientation.
The Customer Assistance Analyst will be responsible for:
The ideal candidate should have:
