ServiceNow CSM - Amsterdam, Nederland - Cognizant Technology Solutions
Beschrijving
ServiceNow CSM (Customer Service Management)
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for ServiceNow Consultant to join our Infrastructure Services Team.
About Cognizant Infrastructure Services
Today's customers want seamless, intuitive and personalized experiences while they're using products and services. The digital era is forcing companies like yours to transform through technology to stay relevant. Your business must be always-on and your infrastructure must predict change before it happens, to act fast and put a smile on the faces of users.
Cognizant is helping you prepare for the digital era, with infrastructure services that are transforming the face of enterprises. We can help your business maximize the potential of automation and a software defined data center (SDDC), by delivering services through a business-aligned Catalog model.
More information? Please visit
About Role:
As Service Now consultant we will provide software configuration across various technical areas while analyzing and developing technical requirement. Defining technical scope and providing technical advisory services to clients implementing ServiceNow.
Who are you?
· Being part of a small DevOps team, for a ServiceNow instance used to service business partners in the SME-segment.
· Working closely with users and management to clarify wishes and translate them into effective solutions. Being able to give advice on technical best practices and how to utilize the platform better to support business needs. Can communicate clearly with stakeholders if needed.
· Helps to refine stories and is able to realize them in sprints. Has extensive technical knowledge and experience in order to develop technical solutions and lead other developers in realizing stories.
· Mainly responsible for developing and driving the development of innovations on our roadmap, but is also able to solve incidents when they arise and jump in on operational tasks when needed.
What do you bring?
· Certified ServiceNow System Administrator.
· At least 3 years of work experience in the service management application domain with ServiceNow.
· Demonstrable knowledge of AngularJS and other script / programming programs (Java, JavaScript, xml, html);
· Excellent command of the English language in word and writing.
· Excellent cooperation qualities.
What we offer
A competitive salary based on your qualities and experience.
· Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
· NS business card to cover your commute expenses.
· 25 days of paid holiday per year.
· A laptop and a smartphone.
· A pension scheme.
· Organization driven by technology – we have a tremendous technology backbone.
· Open, 'can do' team spirit and international environment that encourages making your ideas reality
Recruiter Contact Details
Please contact Megha Nagpal (Recruiter Cognizant Consulting) at or on for an elaborate explanation of the role.
Description of the Recruitment Process:
· Send your application via our Cognizant career website or apply via the apply button here on LinkedIn
· Conversation with the recruiter
· First technical interview
· Business interview
· Offer
Studies show that women and underrepresented groups tend to apply for jobs only when they fulfil 100% of the requirements. If this sounds like you, we would like to encourage you to reconsider and apply. The requirements listed above are guidelines and we welcome applications from candidates who may not meet all of them but are keen to develop their skills. We look forward to receiving your application.
Diversity And Inclusion At Cognizant
At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as "Women Empowered", "Embrace LGBTQ+" and "Race Equality Network". For more information, see