Chief Product - Veenendaal - BESTMIX Software

Beschrijving

Chief Product & Technology Officer (CPTO)

Location: Flexible / HybridCompany: BestmixStage: Scale-up (200–500 employees)Scope: Product Development, Operations & Customer Support (75–250 people)Reports to: CEO

About Bestmix

Bestmix is a global B2B software company providing end-to-end, nutrition-industry-specific solutions for complex production, legislative, and optimization challenges. Our software supports customers across the food, petfood, and feed industries, helping them improve efficiency, transparency, and decision-making.

We operate as a globally distributed organization with teams and customers across Europe, North America, and other international markets. While we scale internationally, we maintain a strong focus on customer value, deep industry expertise, and long-term product quality.

As Bestmix continues to grow from 200 toward 500 employees, we are strengthening our leadership team and are looking for a Chief Product & Technology Officer (CPTO) to lead our Product Development and Customer Support organization.

The Role

As CPTO, you lead Bestmix's entire Software Development department and are accountable for the full product and technology lifecycle, including customer support and product operations. You translate market opportunities into product concepts, oversee software engineering delivery, testing and hardening, and ensure long-term product reliability, operational stability, and strong support performance.

A key strategic ambition is to strengthen convergence toward a single end-to-end platform, reducing duplicated modules and improving information sharing across the product landscape. You will drive this through strong architectural leadership, disciplined software development, and close collaboration with Revenue and domain experts.

You will not do this alone, Bestmix provides internal senior program management capacity to support major improvement initiatives and ensure execution momentum.

Key Responsibilities

Leadership of Software Development & Customer SupportYou own the full Software Development and Customer Support organization, covering Software Engineering, Architecture & Platform, QA, Testing & Hardening, DevOps, Release & Operations, and Customer Support. You build and scale strong leadership across globally distributed teams and foster close collaboration between engineering and support to improve product stability and customer trust. Clear ownership, escalation paths, and feedback loops across the full lifecycle are central to your approach.

Product & Platform LeadershipYou define and own the product vision, roadmap, and portfolio, and manage Value Engineering with full product management responsibility. You translate customer and market needs into scalable, coherent capabilities and ensure products are sellable, demoable, implementable, and supportable at handover to Revenue. A major priority is driving convergence toward a shared platform and canonical data models.

Technical Health, Risk & InnovationYou are accountable for the overall technical health and operational risk of the product landscape. This includes establishing appropriate governance for security, reliability, performance, and risk & compliance obligations across customer, contractual, and regulatory domains. You balance innovation with long-term platform sustainability.

Operational ExcellenceYou lead Product Development, Operations, and Customer Support as one integrated lifecycle, improving efficiency, predictability, and quality across processes. By leveraging customer support insights, you inform roadmap decisions, prioritization, and quality improvements while driving measurable gains in delivery speed, stability, and cost-to-serve.

Driving Major Improvement InitiativesYou identify and prioritize significant improvement opportunities such as platform convergence, quality uplift, and operational maturity. With the support of internal senior program management, you execute complex cross‐functional initiatives and ensure improvements are embedded both structurally and culturally.

How You Will Work

You partner with the CEO on strategy, scale, and investment priorities, and work closely with the CRO (Chief Revenue Officer) to align product readiness, customer commitments, and support expectations. You collaborate with Industry Experts and Value Engineers to ensure customer value is realized end-to-end and lead with clarity, pragmatism, and strong decision‐making.

What We Are Looking For

• Senior leadership experience as CPTO, CTO, CPO, or equivalent in a B2B software environment
• Proven track record leading software development and customer support organizations
• Strong product judgment combined with deep technical credibility
• Experience owning product reliability, operational stability, and risk & compliance
• Ability to operate effectively in a global, distributed scale‐up environment
• A collaborative leader who values customer trust and long‐term product quality

Why Join Bestmix

• Executive ownership of the full software lifecycle, from idea to long‐term support
• Opportunity to converge a complex product landscape into a coherent end‐to‐end platform
• Real impact on product quality, customer satisfaction, and operational efficiency
• Work with global teams and customers in the food, petfood, and feed industries
• Competitive executive compensation with long‐term incentives

Interested in this opportunity? You are welcome to apply directly. If you prefer to explore the role first, you can reach out for a confidential conversation by sending an email to with a callback request, and we will contact you at a convenient time.