- Front Office experience
- OPERA knowledge is an advantage
- Enthusiasm & a true team player
- Friendly and service oriented
- A valid residence and working permit for the Netherlands is required
- English speaking: Dutch is not mandatory
- Willing to work different shifts, including weekends & holidays
- Salary range according to Horeca CAO
- 25 holiday days
- Travel and night allowance
- Free parking
- Cycas smiles Reward & Celebration program
- The best project you will ever work on is you So let us help you grow with our guidance and training possibilities
- Feed your wanderlust with discounts in over 8000 hotels
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process all check-outs including resolving any late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
- To actively support other departments and act when assistance is needed. To ensure that the whole of hotel operations run smoothly from the guest perspective with the focus on guest services desk and breakfast / evening reception areas
- Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specification
- To display a pro-active and innovative approach to skills and standards
- Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised
- Actively communicate positively and effective between the reception team and the housekeeping team
- Have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained
- To be able to act with initiative, planning and possible consequences. Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible
- To develop interactive customer relations and to be aware of any possible future requirements. To relay such information to your manager for the enhancement of customer expectation.
-
Front Office agent
3 dagen geleden
Radisson Hotel and Suites Amsterdam South Amstelveen, Nederland VoltijdCycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe's leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our ...
-
Front Office Agent
1 week geleden
ibis Budget Amsterdam City South Amstelveen, NederlandIbis Budget Amsterdam City South is looking for a Front Office Receptionist (part-time or full-time), and it could be YOU**What's in it for you?** — Competitive salary.— Free parking for our employees.— Dynamic and enthusiastic team.— Special rates and perks in any Accor hotel wo ...
-
Welcome Desk Agent
6 dagen geleden
W Hotels Amstelveen, Nederland VoltijdJob Number · Job Category Rooms & Guest Services Operations · Location W Amsterdam, Spuistraat , Amsterdam, Netherlands, Netherlands VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Welcome Desk Agent (Receptionist) · Split ...
-
Guest Relations Agent
6 dagen geleden
Marriott Hotels Resorts Amstelveen, Nederland VoltijdJob Number · Job Category Rooms & Guest Services Operations · Location Amsterdam Marriott Hotel, Stadhouderskade , Amsterdam, Noord-Holland, Netherlands VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · With its many museums, ...
-
Reseveringsmedewerker
6 dagen geleden
Cityden Aparthotels Amstelveen, Nederland VoltijdWij zijn Cityden Aparthotels. Iedere dag doen wij uiterste best om gasten zich thuis te laten voelen en een onvergetelijk verblijf te verzorgen Dit doen we door een praktische en fijne service te creëren waar werk en ontspanning mooi in balans zijn. Cityden bestaat momenteel uit ...
-
Reservations Agent
6 dagen geleden
Radisson Hotel and Suites Amsterdam South Amstelveen, Nederland VoltijdRadisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio's, one-bed and two-bed apartments has its own fully equipped kitchen. It is ...
-
Reservations Agent
1 week geleden
Radisson Hotel and Suites Amsterdam South Amstelveen, NederlandRadisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio's, one-bed and two-bed apartments has its own fully equipped kitchen. It is ...
Front Office agent - Amstelveen, Nederland - Radisson Hotel and Suites Amsterdam South
Beschrijving
Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe's leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. Cycadettes transform hotels.
Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio's, one-bed and two-bed apartments has its own fully equipped kitchen. All rooms are suites with more living and working space than you would find in an any other hotel room. It is up to us to make the guests feel at home with our family of associates
Keuken & Bar is full of local energy and international characters from breakfast through to lunch, and dinner. Relax and unwind with a great selection of beers, wines, and cocktails from the bar area. The restaurant offers a wide selection of seating areas ranging from more private tables next to the fireplace, or larger tables for groups of friends and colleagues. Our restaurant is designed for the entire family. Sports fans will appreciate the three large TVs, where they follow major sporting competitions. We are particularly well suited to family brunches and small parties.
What we ask of you
What we offer you
Tasks and responsibilities