Karl Lagerfeld - Roosendaal, Nederland - MCARTHURGLEN

Beschrijving

JOB TITLE:

ASSISTANT STORE MANAGER

REPORTS DIRECTLY TO:

STORE MANAGER
About the Brand
At Karl Lagerfeld, we are driven by Karl's mantra: "Embrace the present and invent the future"
The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. Always contemporary and forward-looking.

We are the only fashion house that carries Karl's name at its doorbell and we're thriving to live up to this responsibility in everything we do, every day with lots of joy and passion.

Our headquarters in Paris and in Amsterdam are home to a very diverse and driven Karl family from more than 25 countries creating meaningful stories and product concepts that connect to Karl's world and iconic attributes.

Women's ready to wear, bags, small leather goods and underwear are managed directly from our Amsterdam HQ other categories including men's wear, footwear, fragrances, eyewear and more are developed together with best-in-class license partners.

We connect with our consumers at multiple levels - online and offline hand in hand.

We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners and our strong digital footprint, spearheaded by our KARL.COM flagship store which reaches 96 countries.

With digital channels representing already more than 30% of our overall full price business. We are a dynamic, fast growing and inclusive company built on professionalism and strong values. Across all areas of our business, at KARL LAGERFELD we commit working toward highest standards of sustainability and integrity.

In 2019, KARL LAGERFELD joined as a founding member the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas:
climate, biodiversity and ocean protection.
Position purpose Assisting the Store Manager in optimizing the sales and profits and ensure that customers gain a great retail experience in the KL store. Ensure that the KL rules and procedures are met with constantly looking for improvements. Manage the operations on a strategic and tactical level with a clear vision. A commercial function focused on the organization of all activities within a KL store. Within the objectives of KL, the Assistant Store Manager supports the Store Manager in achieving optimal selling of KL products by the effective use of his/her available resources and is responsible of all aspects of the store when the Store Manager is absent. Key accountabilities Sales and Customer Service Ensure the team is delivering excellent customer service according to Welcome to Karl · Install effective zoning to have all areas of the shop floor covered at all times · Ensure company standards are met for shop floor, BOH and Sales Associates according to brand standards and VM directives · Ensure customer service according to Welcome to Karl training by each team member and feedback on strengths and improvement needs to Store Manager · Contribute to team effort by leading by example on the shop floor and drives sales by constantly monitoring and pushing individual and team KPI's in accordance to communicated targets #J-18808-Ljbffr