- Providing an excellent service to meet and exceed guest expectations
- Setting up meeting rooms according to the Hilton Standards before service
- Ensuring guest satisfaction during every event
- To deal with any guest complaint professionally and quickly
- Checking expiration date food items and using FIFO system
- Controlling costs within the department in cooperation with the Banqueting Shiftleader and Supervisor
- Ensuring cleanliness of all back of house pantries by making use of the cleaning checklists
- Ensuring all back of house storage areas are clean and organised
- To follow trainings as required by the Banqueting Manager and the demand of the business, including periodic fire and safety trainings, BHV and HACCP
- To maintain standards by on the job trainings
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Banqueting Waiter - Amsterdam, Nederland - Hilton Amsterdam
2 dagen geleden
Beschrijving
Join the classic and iconic Hilton Amsterdam
Hilton Amsterdam is a renowned property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono's 1969 'bed-in for peace' and Hilton's first hotel in the Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.
With our Team Members we have one goal to achieve: exceed our guest expectations and improve our outstanding service and high quality product on a daily basis. Together with our historical background it makes us 'alive with originality'
Job Description
For our Banqueting Department we are currently looking for an enthusiastic Event Operations Waiter. Within this position, your main tasks will be: