Nederlandstalige Technical Architect ServiceNow - Amsterdam - Cognizant

Beschrijving

Overview

Cognizant Amsterdam, North Holland, Netherlands

Join to apply for the Nederlandstalige Technical Architect ServiceNow role at Cognizant. This position is based in Amsterdam, North Holland, Netherlands.

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment, creating opportunities for people with an entrepreneurial spirit who want to make a difference.

As Certified Technical Architect, you are responsible for analysing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives, providing guidance on, assisting in establishing, and participating in technical governance processes, and collaborating on the design and implementation of a platform operating model that improves likelihood of successful go-lives and end-user adoption.

Controleer alstublieft of u het juiste niveau van ervaring en kwalificaties heeft door het volledige overzicht van deze vacature hieronder te lezen.
Responsibilities

• Architecture & Design Leadership – Define Platform Architecture: Own the end-to-end technical architecture for the ServiceNow platform, ensuring the solution is scalable, maintainable, secure, and performs optimally across all implemented and planned modules.
  
• Solution Design – Lead the design and development of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex ServiceNow implementations, including multi-instance, global, or highly integrated environments.
  
• Strategic Alignment – Translate strategic business objectives and technology requirements into concrete, actionable architectural blueprints for the ServiceNow platform.
  
• Module Expertise – Apply deep knowledge of multiple ServiceNow modules to design cross-functional solutions and ensure proper data model alignment (e.g., CSDM).
  

Technical Governance and Assurance

• Establish Governance – Define, implement, and lead the technical governance processes (e.g., Design Authority Board) to review and approve all major platform changes, custom application development, and technical designs.
  
• Best Practices – Enforce ServiceNow best practices, design standards, and development guidelines to minimize technical debt and ensure the "Now Platform" remains evergreen.
  
• Risk Management – Conduct technical risk assessments and provide architectural assurance for complex projects, ensuring compliance with security protocols, data governance, and regulatory requirements.
  

Integration and Data Strategy

• Integration Framework – Design and govern secure, high-performance integration patterns (e.g., REST/SOAP APIs, IntegrationHub) between ServiceNow and other enterprise applications, cloud services, and third-party systems.
  
• Data Architecture – Lead the definition and governance of the ServiceNow data model, including the Configuration Management Database (CMDB) and Common Service Data Model (CSDM), ensuring data integrity and quality.
  

Leadership, Mentorship, and Stakeholder Engagement

• Technical Authority – Act as the ultimate technical escalation point, resolving complex architectural, performance, and security challenges.
  
• Mentorship – Coach and mentor Solution Architects, Developers, and Implementation teams, fostering technical excellence within the practice.
  
• Stakeholder Communication – Present technical strategies, architectural decisions, and platform roadmaps to audiences including C-suite executives, business leaders, and technical teams.
  

Sales & Pre-Sales Activities

• Supports pre-sales activities including scoping, compilation of estimates and generation of statement of work documents.
  

Requirements

• Certification: Active ServiceNow Certified Technical Architect (CTA) credential is mandatory.
  
• Experience: Minimum of 8+ years of hands-on experience in ServiceNow solution design, development, and implementation, with at least 3-5 years acting as a Platform or Enterprise Architect.
  
• Platform Mastery: In-depth, demonstrated expertise across the core ServiceNow platform and multiple major application suites.
  
• Technical Skills: Proficiency in platform security (ACLs, encryption), scripting (JavaScript, GlideScript), data modelling, and integration frameworks. Experience with NOW components such as Flow Designer, NOW Experience, Service Portal, ATF, and Integration Hub.
  
• Enterprise Experience: Proven track record of architecting and leading large-scale, global ServiceNow deployments.
  

Preferred

• Additional Certifications: CAD, CIS certifications (e.g., ITSM, HRSD, ITOM).
  
• Framework Knowledge: TOGAF and ITIL familiarity; Agile and DevOps delivery experience.
  
• Language: Fluent English & Dutch; other European languages a plus.
  

What We Offer

• A competitive salary based on your qualities and experience
  
• NS business card to cover commute expenses
  
• 25 days of paid holiday per year
  
• Laptop and smartphone
  
• Pension scheme
  
• Health insurance
  
• Technology-driven organization and strong technology backbone
  
• Udemy and Cognizant Academy access for continuous learning
  
• Open, collaborative, international environment
  

Diversity and Inclusion

At Cognizant, diversity and inclusion are core to delivering results. We strive to create an environment where all associates feel comfortable to be themselves and thrive. We are a Dutch and European Top Employer and support groups such as "Women Empowered", "Embrace LGBTQ+", and "Race Equality Network. xhsqlod " For more information, see details

Name: Nikoletta Katona

Email:

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: IT Services and IT Consulting and Business Consulting and Services

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