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Helpdesk Employee, Den Bosch - 's-Hertogenbosch, Nederland - Adecco
Beschrijving
Are you fluent in English and fulltime available? Do you have experience in customer contact and are you service orientated? Would you like to help customers with questions regarding
electrical household appliances and do you have technical knowledge? Than this is the job for you
As helpdesk employee you will support businesses and/or individuals from the UK with their questions about consumer electronics of Acer. The function consists of both inbound as outbond tasks via different channels, like telephone, e-mail, and chat. Presales support of Acer's products will also be a part of your job.
Before you will start you will go through an extensive training program from 4 till 6 weeks to get to the necessary level of knowledge and skills.
You will be working fulltime (40 hours) from Monday till Friday. Your training will be at the office in Den Bosch. After you are fully trained, working flexible from home might be a possibility.
Waar ga je werken?
Enfinitec B.V. (part of Acer Group) is an electronics manufacturer. They are one of the five largest consumer electronics sales companies in the world. The product range includes laptops, tablets, desktop PCs and other consumer electronics. The organization is based in Den Bosch and easily accessible by both car and public transportation.
Wat vragen wij?
Your profile:
Minimum MBO 3 degree or equivalent
education;
Full time available;
Experience with customer contact;
Excellent knowledge of the English language in
speech and writing;
Technical knowledge.
What do we offer?
Besides a weekly payment of your salary of €13,88 gross per hour. (incl. ADV compensation) we offer:
• 8.33% holiday allowance and 25 vacation days (on a full-time basis);
• Travel allowance ;
• Participation in the pension scheme per day 1
• Personal development: During your contract you have access to the Adecco Academy, with 150+ online training and courses
Interested? Then apply as soon as possible, before May 26, by clicking on the application button Would you like to know more first? Please contact Ellen de Rijk or Cindy Schouten or