Duty Manager Intern - Amsterdam-Zuidoost, Nederland - Hotel Co 51
1 dag geleden
Beschrijving
As a Duty Manager Intern at the Courtyard Amsterdam Arena Atlas you will be a member of a great team where everyone is just as important as the other.
We are looking for a person who wants to be apart of developing our hotel.As a Duty Manager Intern you report to the Operations Manager and Hotel Manager.
Main tasks and responsibilities
- You are a real ambassador for the hotel and you support various departments during busy moments;
- You work proactively and try to handle various matters as well as possible.
- Among other things, you will be dealing with complaint handling or solving various problems.
- Especially where guest satisfaction is of paramount importance;
- Quality control of the rooms and suites;
- Recognizing VIP guests on a daily basis and alerting the rest of the team;
- Responding to online guest feedback;
- Analyse guest feedback, determine points for improvement and implement accordingly;
- Guaranteeing safety through security rounds through the hotel;
- Supporting the Operations Manager and Hotel Manager in their daily activities;
- Representing the management team in their absence;
- Organize and attend Management Meetings.
About Hotel Co 51
About Courtyard by Marriott
About Marriott International
Marriott International, Inc
(NASDAQ:
MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,500 properties under 32 leading brands spanning 138 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.
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