Team Leader - Leerdam, Nederland - Videojet

Beschrijving

Are you

• Interested in working for an international and diverse company?
• Interested in developing your career in a leading Printing, Coding and Marking industry?
• Are you creative and do you enjoy, being part of a team, keeping our customers' business up and running.

If so, read on

It's likely you have purchased or used a product touched by Videojet Technologies this week.

From freshness dating to track and trace coding, our technologies help ensure products sold across the globe are authentic and safe for consumers to use in the food, beverage, pharmaceutical, and industrial marketplaces.

• Link to a Videojet_
  _Video_ _showing you how we support sustainability_

The Team Leader in the Service department for the commercial organization in the Netherlands is a unique opportunity

You will be responsible for providing strong leadership within the service helpdesk and planning organization, as well as developing a culture of exceeding customer expectations, outstanding customer service, thus accelerating the growth of printer placements and service revenues.

In this role, a typical day will look like:

• Manage people and performance of helpdesk and dispatch team
• Handle cases and coordinate solutions for critical issues with customers and sales as well as manage projects
• Sustain Standard work in our data systems and field performance
• Create safe working environment for the field team and work to build the best team
• Support initiatives for service growth like "Lead program"

We are looking for a professional who is:

• Proactive and tactical problem solver who first understands customers and associate needs and is then keen to coach to a solution and test new insights.
• Able to drive and run projects guided and supported by the Service Manager Netherlands
• Team Player intentionally makes connections with both colleagues and external customers
• Leader who creates commitment and trust through strong work ethic and customer focus
• Excellent listening skills and ability to understand and interpret needs of the team for improving performance of the individuals and the team
• Experience in Field Service organizations
• Fluent in written and spoken Dutch and English
• Willingness to travel within the Netherlands (occasionally)

We offer:

• Professional onboarding and training programs
• Collaborative team looking forward to working with you
• Career coaching and development opportunities
• Work in an international environment where Diversity is part of normal business
• Company car that can be used privately and mobile phone

At Videojet Technologies, a Veralto Company, safeguarding food, medicine, and essentials everyone, everywhere has a right to know that the food, medicines, and packaged goods they rely on are safe.

This is where Videojet Technologies, a global leader in product identification, provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.

Videojet is proud to be a Product Quality & Innovation company in Veralto (


NYSE:
VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today.

Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose:
Safeguarding the World's Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you've ever wondered what's within you, there's no better time to find out.

**Unsolicited Assistance