Customer Journey Expert - Utrecht

This is what we offer you: Gross monthly salary between EUR 4,931 and EUR 7,043 (scale 09) · a thirteenth month · 8% holiday allowance · a 10% Employee Benefit Budget · You support processes impacting global lending and reporting · You help identify problems worth solving and bri ...

Job summary · Klantgericht expert bij VodafoneZiggo die klantreizen verbetert met concrete resultaten.Responsibilities · Analyseer nieuwe projecten voor impact op klantreis. · Samenstel vernieuwde aanpak en implementeer A tot Z. · ...

Are you a Customer Journey Expert with strong IT-delivery experience and an eye for CX? · Customer Data is part of the Tribe Digital Business Banking domain at ING, providing the capabilities to retrieve, store and validate the data of retail and business customers. It's a dynami ...

We're looking for a hands-on Customer Journey Expert to raise and safeguard the quality of our digital channels. · Drive quality assurance and control activities across journeys and features. · Improve copy quality and language consistency (EN/NL) across app and web. · ...

Trade Financial Services (TFS) is one of ING Wholesale Banking core business lines which generates fee income for ING with yearly significant growth. We offer financial security products like Bank Guarantees, Letters of Credit and Documentary Collection services to corporate and ...

Customer Journey Expert – Channel Management · Tribe: Channel Experience NL Product: Digital Channels NL · We're looking for a hands-on Customer Journey Expert to raise and safeguard the quality of our digital channels (app & web). You'll help set the bar for content quality, QA ...

This role involves strengthening Order Management capabilities within a global payments landscape by onboarding new volumes onto central payment solutions and enhancing existing services. · ResponsibilitiesDefining and detailing business requirements for new and existing payment ...

Transaction Services (TS) is one of ING WB core business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to s ...

+ Lending keeps businesses moving + Our mission is to help customers stay financially healthy while ensuring ING stays in control of credit and sustainability risk + We design journeys through which our Front Office and Risk colleagues can detect early signs of credit risk + The ...

Customer Journey Expert – Channel Management · Tribe: Channel Experience NL Product: Digital Channels NL · We're looking for a hands-on Customer Journey Expert to raise and safeguard the quality of our digital channels (app & web). You'll help set the bar for content quality, QA ...

We are seeking a Customer Journey Expert with deep experience in pricing strategy and CLTV who can translate data, economics, and customer insight into fair, effective, · and scalable pricing. You combine commercial acumen with rigorous analysis, · understand how propensity, elig ...

A Customer Journey Expert within the SEPA Direct Debits area. · We are looking for a Customer Journey Expert to run and develop the SEPA Direct Debit Service.Maximising business value through ordering and prioritising product backlog features; · Actively involved in feature creat ...

Lending keeps businesses moving. But granting a loan is not enough, we need to make sure customers can and will pay it back. That is where our team Credit Monitoring & Problem Loan Management (CMPLM) comes in. · ...

As a Customer Journey Expert (CJE) within ING's Transaction Services Delivery Management team, you will play a key role in delivering and improving merchant acquiring solutions for Wholesale Banking clients across the international ING network. · You will work within the Cards pr ...

We seek a Customer Journey Expert with deep experience in pricing strategy and CLTV who can translate data, economics and customer insight into fair effective scalable pricing.Do you get energy from crafting customer-level pricing structuring bundles/packages that increase releva ...

+For an international bank, we are looking for an experienced Customer Journey Expert (CJE) for a temporary secondment assignment within the Payments & Settlement Services (PSS) domain. · ...

Job Information · Date Opened · 04/03/2026 · Industry · Banking · Salary · € 6.500,00 - € 8.150,00 · Job Type · Temporary · Work Experience · 6-8 years · City · Amsterdam · Province · North Holland · Country · Netherlands · Postal Code · 1102 CT · Job Description · Transaction Se ...

ABOUT YOU · You are an entrepreneurial and client-focused professional with strong delivery capabilities and solid experience within Cards and Merchant Acquiring, particularly in an e-commerce environment. You are comfortable operating in complex, international settings and enjoy ...

We're seeking a Customer Journey Expert with deep experience in pricing strategy and CLTV who can translate data, economics, and customer insight into fair, effective, and scalable pricing. · Translate data, economics, and customer insight into fair, effective, and scalable prici ...

Lending keeps businesses moving. But granting a loan is not enough, we need to make sure customers can and will pay it back. We design journeys through which our Front Office and Risk colleagues can detect early signs of credit risk. · Own and improve customer journeys in scope o ...