Manager, Field Operations - Arnhem, Nederland - Zayo

    Zayo
    Zayo Arnhem, Nederland

    2 weken geleden

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    Responsibilities

  • Responsible for data and reporting accuracy of any data related to field operations including task data
  • Responsible for the production and analysis of monthly and quarterly metrics decks
  • Responsible for the creation and upkeep of reports and dashboards
  • Work internally and with other groups to create, streamline and document workflow
  • Ensure that development is done so that workflow and process are aligned
  • Ensure that actual costs are in line with forecasted budget by sharp attention to all areas of spend – especially all head count related costs
  • Create the budget forecast twelve months in the future
  • Ensure that actuals are captured accurately are in line with the budget
  • Explain the budget and any variances actual to forecast
  • Approve and coordinate all IT work necessary to enhance Salesforce to the betterment of Field Operations
  • Manage internal IT resource dedicated to development
  • Work with various other groups in the company to solve company-wide issues
  • Responsible for management of entire Zayo fleet vehicle program – including leasing and selling of vehicles, insurance, accidents, rentals, registrations and any other issues necessary to keep the vehicles in good condition and safely on the road
  • Oversee and manage the UL Puresafety platform which is used for basic and driver safety training as well as OSHA safety certification
  • Contribute to the ongoing expansion of Workforce Management (WFM) as a way to increase Field Operations efficiencies; this includes the WFM team members as well as any systems and process development - Salesforce or otherwise
  • Manage a high achieving team, as needed, to successfully address all of the above listed responsibilities
  • Qualifications

  • Bachelor's Degree in management, finance or other related field. MBA is preferred
  • Minimum of ten (10) years work experience, at least 5 years in telecommunications
  • Ability to manage a team of varying skill sets and roles within the company
  • Comfort in presenting data and financials to various other departments including the President of the Group
  • In-depth working knowledge of including report writing and dashboard creation
  • Strong communication skills
  • Base Pay Range: $81,200 - $121,800 USD/annually, commensurate with experience.

    Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave