Field Service Engineer, Netherlands - Baarle-Nassau - Landa Corporation

    Landa Corporation
    Landa Corporation Baarle-Nassau

    5 dagen geleden

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    Beschrijving

    Field Support Engineer

    Landa is seeking a highly skilled Field Support Engineer to ensure optimum customer satisfaction with Landa's Nanographic Printing presses.

    The successful candidate will be responsible for providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.

    Key Responsibilities:

    • Transfer of technical knowledge to press operators to resolve on-site technical issues
    • Escalate complex issues to Landa's worldwide teams to ensure optimal and effective treatment of customer issues
    • Harness technical knowledge of the technical aspects of the presses to maximize both press production and productivity

    Requirements:

    • Availability to work flexible hours, with the ability to travel 60%-70% of the time to customers' sites (including overnight trips)
    • Ability to work under remote supervision and perform well under pressure
    • Excellent interpersonal skills, working with global customers and colleagues
    • "Can do" approach using established technical policies and procedures to effectively handle customer issues
    • Excellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and products
    • Self-motivated and able to work in a dynamic workplace
    • Clear and effective English communication skills
    • Over 2 years of experience in product support in the graphic arts industry for digital printers or offset presses
    • Experience in inkjet systems - an advantage
    • End to end, highly-skilled technical capabilities and strong troubleshooting skills
    • Valid driving license

    The position is based in the Netherlands, and we are offering a competitive salary of approximately €55,000 - €65,000 per year, depending on experience.

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